Public bug reported:
Working find on Ubuntu 19.10, started having a cracking sound in the
audio immediately after upgrading to 20.04. Tested in Firefox and
Chrome playing video/audio.
AMD x570 chipset
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: blaker 1659 F.... pulseaudio
/dev/snd/pcmC0D7p: blaker 1659 F...m pulseaudio
/dev/snd/controlC1: blaker 1659 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 4 21:30:04 2020
InstallationDate: Installed on 2019-12-27 (9 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: HDA NVidia - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_PulseAudioLog: Jan 04 20:52:04 blaker-desktop dbus-daemon[1049]:
[system] Activating via systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.32' (uid=124 pid=1269
comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined")
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [To Be Filled By O.E.M., Nvidia GPU 92 HDMI/DP, Digital Out, HDMI]
Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to focal on 2020-01-05 (0 days ago)
dmi.bios.date: 06/12/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.00
dmi.board.name: X570 Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP1.00:bd06/12/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX570Pro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1858309
Title:
[To Be Filled By O.E.M., Nvidia GPU 92 HDMI/DP, Digital Out, HDMI]
Underruns, dropouts or crackling sound, Only started after upgrading
from 19.10 to 20.04, amd x570 chipset
Status in alsa-driver package in Ubuntu:
New
Bug description:
Working find on Ubuntu 19.10, started having a cracking sound in the
audio immediately after upgrading to 20.04. Tested in Firefox and
Chrome playing video/audio.
AMD x570 chipset
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: blaker 1659 F.... pulseaudio
/dev/snd/pcmC0D7p: blaker 1659 F...m pulseaudio
/dev/snd/controlC1: blaker 1659 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 4 21:30:04 2020
InstallationDate: Installed on 2019-12-27 (9 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: HDA NVidia - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_PulseAudioLog: Jan 04 20:52:04 blaker-desktop dbus-daemon[1049]:
[system] Activating via systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.32' (uid=124 pid=1269
comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined")
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [To Be Filled By O.E.M., Nvidia GPU 92 HDMI/DP, Digital Out, HDMI]
Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to focal on 2020-01-05 (0 days ago)
dmi.bios.date: 06/12/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.00
dmi.board.name: X570 Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP1.00:bd06/12/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX570Pro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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