Public bug reported:
the WP4535 printer in the logs is for a printer at home. I am at work
and the printer here is not showing in the find printer dialog. It can
also not be found by ip address however I can ping the printer in
terminal. Other Ubuntu users on the same network can find the printer
but they are using ubuntu 18.04 while I am on 19.10
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
Uname: Linux 5.3.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CupsErrorLog:
E [14/Jan/2020:17:56:54 +0000] File \"/usr/lib/cups/daemon/cups-deviced\" not
available: No such file or directory
E [14/Jan/2020:17:56:54 +0000] [Client 7] Returning IPP
server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
E [14/Jan/2020:18:19:51 +0000] Unable to remove /run/cups/certs/0!
E [14/Jan/2020:18:20:37 +0000] File \"/usr/lib/cups/daemon/cups-deviced\" not
available: No such file or directory
E [14/Jan/2020:18:20:37 +0000] [Client 8] Returning IPP
server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 14 18:39:35 2020
InstallationDate: Installed on 2019-12-19 (26 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat: device for EPSON_WP_4535_Series: implicitclass://EPSON_WP_4535_Series/
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0c45:671b Microdia Integrated_Webcam_HD
Bus 001 Device 002: ID 27c6:538c Goodix FingerPrint
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7386
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/EPSON_WP_4535_Series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/EPSON_WP_4535_Series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-26-generic
root=UUID=f23e8b57-647a-4358-896b-42314520f118 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0THMD7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.0:bd05/29/2019:svnDellInc.:pnInspiron7386:pvr:rvnDellInc.:rn0THMD7:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7386
dmi.product.sku: 0894
dmi.sys.vendor: Dell Inc.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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https://bugs.launchpad.net/bugs/1859683
Title:
cannot find network printer the add printer dialog just shows CUPS
Status in cups package in Ubuntu:
New
Bug description:
the WP4535 printer in the logs is for a printer at home. I am at work
and the printer here is not showing in the find printer dialog. It can
also not be found by ip address however I can ping the printer in
terminal. Other Ubuntu users on the same network can find the printer
but they are using ubuntu 18.04 while I am on 19.10
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
Uname: Linux 5.3.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CupsErrorLog:
E [14/Jan/2020:17:56:54 +0000] File \"/usr/lib/cups/daemon/cups-deviced\"
not available: No such file or directory
E [14/Jan/2020:17:56:54 +0000] [Client 7] Returning IPP
server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
E [14/Jan/2020:18:19:51 +0000] Unable to remove /run/cups/certs/0!
E [14/Jan/2020:18:20:37 +0000] File \"/usr/lib/cups/daemon/cups-deviced\"
not available: No such file or directory
E [14/Jan/2020:18:20:37 +0000] [Client 8] Returning IPP
server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 14 18:39:35 2020
InstallationDate: Installed on 2019-12-19 (26 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat: device for EPSON_WP_4535_Series: implicitclass://EPSON_WP_4535_Series/
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0c45:671b Microdia Integrated_Webcam_HD
Bus 001 Device 002: ID 27c6:538c Goodix FingerPrint
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7386
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/EPSON_WP_4535_Series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/EPSON_WP_4535_Series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-26-generic
root=UUID=f23e8b57-647a-4358-896b-42314520f118 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0THMD7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.0:bd05/29/2019:svnDellInc.:pnInspiron7386:pvr:rvnDellInc.:rn0THMD7:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7386
dmi.product.sku: 0894
dmi.sys.vendor: Dell Inc.
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