Please run these commands on the machine while the problem is occurring:
xrandr > xrandr.txt
lspci -k > lspcik.txt
dmesg > dmesg.txt
and then attach the resulting files.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1860036
Title:
Samsung 85" TV worked for short time, now doesn't
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
I installed Ubuntu 18.04 on a media PC connected to a samsung smart
TV. this morning the TV was no longer displaying, and reporting that
the resolution was not possible to display. I tinkered with the
settings, and now the TV will not connect to the PC.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.4-0ubuntu18.04.2
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-37-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 16 11:47:50 2020
DisplayManager: gdm3
GsettingsChanges:
b'org.gnome.shell' b'favorite-apps' redacted by apport
b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
b'org.gnome.desktop.interface' b'enable-animations' b'false'
b'org.gnome.desktop.interface' b'gtk-theme' b"'Adwaita-dark'"
InstallationDate: Installed on 2020-01-11 (4 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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