The platform has gone through extensive testing when it was certified by us, so I wonder if the hw is faulty somehow, or if there's a BIOS update available that might help?
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
