Thank you for reporting this bug to Ubuntu. Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: gnome-shell (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1825590 Title: "software & updates" freezes after selecting "canonical partners¨ Status in gnome-shell package in Ubuntu: Won't Fix Bug description: On a fresh install of 19.04, in "Software & Updates" when I select "Canonical Partners" the window "Authentication Required" pops up. After typing the password the mouse freezes, and can be unfrozen with CTRL+ALT+DEL. But the "Canonical Partners" cannot be selected, check box stays empty, mouse freezes again. Even after cold restart. WORKAROUND Select "Canonical Partners Sources" instead. After authorizing I can now also select "Canonical Partners". This was impossible before. After this I can select and deselect Canonical Partner in "Software & Updates". The previous authorization window, which opened first, and when the mouse froze, stays open and cannot be closed with CANCEL or ALT+F4. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: software-properties-gtk 0.97.11 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 20 00:17:33 2019 ExecutablePath: /usr/bin/software-properties-gtk InstallationDate: Installed on 2019-04-19 (0 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) InterpreterPath: /usr/bin/python3.7 PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash Python3Details: /usr/bin/python3.7, Python 3.7.3, python3-minimal, 3.7.3-1 PythonDetails: N/A SourcePackage: software-properties UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1825590/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
