Thank you for taking the time to report this bug and helping to make Ubuntu better.
Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug. I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1860961 Title: ubuntu freeze randomly while working Status in gnome-shell package in Ubuntu: New Bug description: after login while working in ubuntu it freeze and only mouse is working but no key is working. Restart is the only way to get rid of it ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15.4 ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13 Uname: Linux 5.3.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Mon Jan 27 12:44:19 2020 InstallationDate: Installed on 2020-01-10 (16 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1860961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

