Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1862792
Title:
gnome-shell always crash after boot
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
gnome-shell always crash after boot with an UnreportableReason. This is in a
Wayland session.
There are no stability issues after boot.
I get this information in the terminal after the command ubuntu-bug
p-i@pi-asus-b450f-gaming:~$ ubuntu-bug gnome-shell
p-i@pi-asus-b450f-gaming:~$
[8196:8196:0211/164342.764494:ERROR:edid_parser.cc(102)] Too short EDID data:
manufacturer id
[8232:8232:0211/164342.881085:ERROR:sandbox_linux.cc(374)]
InitializeSandbox() called with multiple threads in process gpu-process.
[8232:8232:0211/164344.007722:ERROR:gl_surface_presentation_helper.cc(259)]
GetVSyncParametersIfAvailable() failed for 1 times!
ERROR:gl goes from 1 to 19.
In Settings the Display is named Microstep 27"
The problem might be hardware related:
Mobo: ASUSTeK model: ROG STRIX B450-F GAMING
GPU: AMD Navi 10 Radeon RX 5700
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.34.3-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8
Uname: Linux 5.4.0-12-generic x86_64
ApportVersion: 2.20.11-0ubuntu16
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 11 16:43:08 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-02-08 (3 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200207.2)
RelatedPackageVersions: mutter-common 3.34.3-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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