** Package changed: ubuntu => sane-backends (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1862847
Title: New Epson V19 scanner problems under Ubuntu 18.04.3 Status in sane-backends package in Ubuntu: New Bug description: Bought new Epson V19 scanner, and it works fine on my wife's computer running Windows 7, and also on my computer running Windows XP. Rebooted my computer into Ubuntu 18.04.3, and installed the driver packages recommended by Epson (version 3.61.0 for Ubuntu 18.04, 64 bit, release date 12-26-2019) using their install.sh file with the without-network option (imagescan 3.61.0, imagescan-plugin-gt-s650 1.0.2, and imagescan-plugin-ocr-engine 1.0.2). Looking at these packages using Aptitude, it appears that they are installed OK with no missing dependencies. Imagescan (on the graphical desktop) appears to find the scanner, and when you click to scan, you can hear the scanner seeming to run normally, but no image is produced at the end. Using the terminal, lsusb, sane-find-scanner, and scanimage -L all seem to work fine for finding the scanner. But when I try scanimage -T, no image file is produced, although you can hear the scanner appearing to do a normal scan. So it appears that all the control functions are working fine, but the problem is getting the scan data. I also tried the suggestions in this video (https://www.youtube.com/watch?v=8q82X7PpRaQ) titled "ubuntu 18.04 scanner problems how to fix them" concerning bug 1728012. In the end, nothing appears to have changed, so it appears I didn't make it any better or any worse. Any help would be greatly appreciated, including referring me to another place if I'm not posting in the right place yet. Thank you. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1862847/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
