Thank you for taking the time to report this bug and helping to make
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help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
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risk for yourself.
** Tags added: nvidia
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1863963
Title:
PC freezed up frequently after resume from sleep.
Status in gnome-shell package in Ubuntu:
Incomplete
Status in mutter package in Ubuntu:
Incomplete
Bug description:
Mouse moves okay, but the hours/seconds are not changing and clicking
doesn't do anything. Background is shown up okay. Usually this happens
when i leave my PC on and it sleeps automatically.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57
CDT 2019
GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 20 00:43:10 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
nvidia, 435.21, 5.3.0-29-generic, x86_64: installed
nvidia, 435.21, 5.3.0-40-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA
controller])
Subsystem: Acer Incorporated [ALI] UHD Graphics 620 [1025:1193]
Subsystem: Acer Incorporated [ALI] GP108M [GeForce MX150] [1025:119a]
InstallationDate: Installed on 2020-02-08 (11 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b5f7 Chicony Electronics Co., Ltd HD WebCam
Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
Bus 001 Device 002: ID 0000:0538 USB OPTICAL MOUSE
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire A515-51G
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-40-generic
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/03/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.02
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Charmander_KL
dmi.board.vendor: KBL
dmi.board.version: V2.02
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.02
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV2.02:bd01/03/2019:svnAcer:pnAspireA515-51G:pvrV2.02:rvnKBL:rnCharmander_KL:rvrV2.02:cvnAcer:ct10:cvrV2.02:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-51G
dmi.product.sku: 0000000000000000
dmi.product.version: V2.02
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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