you need a newer kernel, 4.15 doesn't support newer coffee lake just upgrade to 18.04 and use the HWE kernel (5.3 at this point)
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1864008 Title: No hardware acceleration on i5-9600K (UHD630) with HWE kernel and Xorg Status in xserver-xorg-video-intel package in Ubuntu: Won't Fix Bug description: Hello! I've replaced CPU from i5-8600K to i5-9600K and found that compiz consuming circa 200% CPU all the time. I've searched X.org log and from what I see there are no hardware acceleration in my system: [ 8.308] (II) intel(0): SNA compiled: xserver-xorg-video-intel-hwe-16.04 2:2.99.917+git20171229-1~16.04.1 (Timo Aaltonen <[email protected]>) [ 8.308] (II) intel(0): SNA compiled for use with valgrind [ 8.309] (WW) intel(0): Unknown chipset [ 8.310] (II) intel(0): SNA initialized with disabled backend [ 8.311] (WW) intel(0): loading DRI2 whilst acceleration is disabled. [ 8.319] (EE) AIGLX error: Calling driver entry point failed [ 8.320] (EE) AIGLX: reverting to software rendering # lsb_release -rd Description: Ubuntu 16.04.6 LTS Release: 16.04 I've tried to load i195 with i915.alpha_support=1 but it didn't helps. Display performance is very poor, sometime even mice pointer moves with lags especially when browser-based applications like Skype or Slack are active. # apt show xserver-xorg-video-intel-hwe-16.04 Package: xserver-xorg-video-intel-hwe-16.04 Version: 2:2.99.917+git20171229-1~16.04.1 My previous CPU had UHD630 as well so I guess that intel driver just need some hint to understand that it is still the same hardware with minor changes in naming or so. Thank you. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-88.88~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-88-generic x86_64 .tmp.unity_support_test.1: ApportVersion: 2.20.1-0ubuntu2.21 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Feb 20 11:40:53 2020 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation Device [8086:3e98] (rev 02) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:8694] InstallationDate: Installed on 2019-08-01 (202 days ago) InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190227) MachineType: System manufacturer System Product Name ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-88-generic root=UUID=e3b65cff-1991-4573-b276-1d072093f039 ro quiet splash i915.alpha_support=1 vt.handoff=7 Renderer: Software SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/19/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2604 dmi.board.asset.tag: Default string dmi.board.name: PRIME Q370M-C dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2604:bd09/19/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEQ370M-C:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.91-2~16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Thu Feb 20 11:39:21 2020 xserver.configfile: default xserver.errors: AIGLX error: Calling driver entry point failed AIGLX: reverting to software rendering xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 26167 vendor IVM xserver.version: 2:1.19.6-1ubuntu4.1~16.04.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1864008/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
