Public bug reported:
After enrolling my right index fingerprint to ElanTech Fingerprint
Sensor, I am unable to login via fingerprint swipe. I am able to see the
(very faint) option to swipe my finger under the password entry field,
but when I swipe, nothing happens. I've tried swiping both directions,
just touching the sensor like I was able to in Windows (I used to dual
boot) and holding my finger down for a few seconds. There's no
indication of whether the sensor read anything and it just didn't
process, or if it's just not getting any info.
I'm including the apt-cache policy for control center and for the gnome
shell, jic it's not a problem with the control center.
jen@jenius:~$ lsb_release -rd
Description: Ubuntu 19.10
Release: 19.10
jen@jenius:~$ apt-cache policy gnome-control-center
gnome-control-center:
Installed: 1:3.34.1-1ubuntu2
Candidate: 1:3.34.1-1ubuntu2
Version table:
*** 1:3.34.1-1ubuntu2 500
500 http://ubuntu.securedservers.com eoan/main amd64 Packages
100 /var/lib/dpkg/status
jen@jenius:~$ apt-cache policy gnome-shell
gnome-shell:
Installed: 3.34.3-1ubuntu1~19.10.1
Candidate: 3.34.3-1ubuntu1~19.10.1
Version table:
*** 3.34.3-1ubuntu1~19.10.1 500
500 http://ubuntu.securedservers.com eoan-proposed/main amd64 Packages
100 /var/lib/dpkg/status
3.34.1+git20191024-1ubuntu1~19.10.1 500
500 http://ubuntu.securedservers.com eoan-updates/main amd64 Packages
3.34.1-1ubuntu1 500
500 http://ubuntu.securedservers.com eoan/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-control-center 1:3.34.1-1ubuntu2
ProcVersionSignature: Ubuntu 5.3.0-41.33-generic 5.3.18
Uname: Linux 5.3.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 27 11:46:54 2020
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2020-01-18 (39 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to eoan on 2020-02-21 (6 days ago)
** Affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1865076
Title:
Fingerprint swipe to login doesn't work
Status in gnome-control-center package in Ubuntu:
New
Bug description:
After enrolling my right index fingerprint to ElanTech Fingerprint
Sensor, I am unable to login via fingerprint swipe. I am able to see
the (very faint) option to swipe my finger under the password entry
field, but when I swipe, nothing happens. I've tried swiping both
directions, just touching the sensor like I was able to in Windows (I
used to dual boot) and holding my finger down for a few seconds.
There's no indication of whether the sensor read anything and it just
didn't process, or if it's just not getting any info.
I'm including the apt-cache policy for control center and for the
gnome shell, jic it's not a problem with the control center.
jen@jenius:~$ lsb_release -rd
Description: Ubuntu 19.10
Release: 19.10
jen@jenius:~$ apt-cache policy gnome-control-center
gnome-control-center:
Installed: 1:3.34.1-1ubuntu2
Candidate: 1:3.34.1-1ubuntu2
Version table:
*** 1:3.34.1-1ubuntu2 500
500 http://ubuntu.securedservers.com eoan/main amd64 Packages
100 /var/lib/dpkg/status
jen@jenius:~$ apt-cache policy gnome-shell
gnome-shell:
Installed: 3.34.3-1ubuntu1~19.10.1
Candidate: 3.34.3-1ubuntu1~19.10.1
Version table:
*** 3.34.3-1ubuntu1~19.10.1 500
500 http://ubuntu.securedservers.com eoan-proposed/main amd64 Packages
100 /var/lib/dpkg/status
3.34.1+git20191024-1ubuntu1~19.10.1 500
500 http://ubuntu.securedservers.com eoan-updates/main amd64 Packages
3.34.1-1ubuntu1 500
500 http://ubuntu.securedservers.com eoan/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-control-center 1:3.34.1-1ubuntu2
ProcVersionSignature: Ubuntu 5.3.0-41.33-generic 5.3.18
Uname: Linux 5.3.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 27 11:46:54 2020
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2020-01-18 (39 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to eoan on 2020-02-21 (6 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1865076/+subscriptions
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