Public bug reported: It happens regularly that my headset microphone stops working. Sometimes I manage to get it back by unplugging it and replugging to another USB port, sometimes it doesn't work. It's really annoying.
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 21:31:04 2020 InstallationDate: Installed on 2019-09-03 (178 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: QuickCam E 3500 - USB Device 0x46d:0x9a4 Symptom_PulseAudioLog: févr. 28 20:22:04 zavacHome dbus-daemon[1171]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.39' (uid=121 pid=1762 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined") févr. 28 20:22:10 zavacHome pulseaudio[1762]: W: [pulseaudio] sink.c: Default and alternate sample rates are the same. févr. 28 20:22:13 zavacHome dbus-daemon[1171]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.109' (uid=121 pid=1762 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined") Symptom_Type: Sound works for a while, then breaks Title: [USB-Audio - HyperX Virtual Surround Sound, recording] fails after a while UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3503 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z97-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3503:bd04/18/2018:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.sku: All dmi.product.version: System Version dmi.sys.vendor: ASUS ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1865219 Title: [USB-Audio - HyperX Virtual Surround Sound, recording] fails after a while Status in alsa-driver package in Ubuntu: New Bug description: It happens regularly that my headset microphone stops working. Sometimes I manage to get it back by unplugging it and replugging to another USB port, sometimes it doesn't work. It's really annoying. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 21:31:04 2020 InstallationDate: Installed on 2019-09-03 (178 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: QuickCam E 3500 - USB Device 0x46d:0x9a4 Symptom_PulseAudioLog: févr. 28 20:22:04 zavacHome dbus-daemon[1171]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.39' (uid=121 pid=1762 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined") févr. 28 20:22:10 zavacHome pulseaudio[1762]: W: [pulseaudio] sink.c: Default and alternate sample rates are the same. févr. 28 20:22:13 zavacHome dbus-daemon[1171]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.109' (uid=121 pid=1762 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined") Symptom_Type: Sound works for a while, then breaks Title: [USB-Audio - HyperX Virtual Surround Sound, recording] fails after a while UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3503 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z97-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3503:bd04/18/2018:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.sku: All dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1865219/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp