This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1865170
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-session in Ubuntu.
https://bugs.launchpad.net/bugs/1865170
Title:
lid close simply turns off laptop screen
Status in gnome-session package in Ubuntu:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1)
ubuntu-session version: 3.28.1-0ubuntu3
Expected behavior: On laptop screen close, system should suspend
Actual behavior: On laptop screen close, laptop screen disabled
Previously, I triggered 'suspend when laptop lid is closed' in gnome-
tweaks. This worked fine until about 2-3 days ago, when I came back to
work with a dead laptop (I don't charge overnight, usually, but I do
use a dock at work). Now, whenever I close my laptop screen, it
doesn't trigger sleep - instead, it simply disables the laptop screen,
resulting in my external monitor being used as the only output screen.
Once I re-open my laptop, the laptop screen is re-enabled as the
primary monitor.
This happens regardless of connection to my dock. I tested this by
unplugging my laptop, closing it, letting it sit for 3 minutes, then
re-opening it. While the laptop was closed, fans still ran. When I re-
opened my laptop, the lock screen didn't appear.
Links to attempted fixes that didn't work:
-
https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate
-
https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close
-
https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369
-
https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid
Results of attempted fixes:
- mem_sleep: no behavior change (files correctly modified)
- pm-hibernate: first run, hangs until I kill the process. future runs result
in exit code 1.
- update bios: already on latest bios
- logind.conf: no behavior change
- gnome tweaks: no behavior change
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-session 3.28.1-0ubuntu3
ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
Uname: Linux 4.15.0-1073-oem x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 28 10:23:52 2020
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
InstallationDate: Installed on 2020-01-08 (51 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20180608-09:38
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: gnome-session
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
