Thank you for your bug report. Is the 5 vs 12 a driver difference? Which driver are you using? On the test lenovo test laptop Marco is using with synaptic there are an UI displayed which updates each time a fingerprint swipe is validated, it's not the case for you? Could you maybe do a screencast of the full enrolling process you are experiencing?
** Changed in: gnome-control-center (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-control-center (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1865845 Title: No UI indication for fingerprint enrolling progress Status in OEM Priority Project: New Status in gnome-control-center package in Ubuntu: Incomplete Bug description: there is no progress information shows to user while enrolling fingerprint. It might confuse user thinking it as freeze failure. steps: 1. enroll fingerprint in gnome-control-center 2. click 'Next' on the enrolling page 3. There is no message tell user that it need at least 12 times touching fingerprint. 4. user press fingerprint for 5 times, there is no way to cancel enrolling. 5. user wait for timeout and get error message for timeout notification. 6. after 5. user page of setting will always failed and show no user found. So, the suggestion would be: 1. remind user to press 12 times on fingerprint for step 3. 2. show the progress during user pressing fingerprint for step 4. And this also introduce some critical issue of step 6 that user page in settings failed forever. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.35.91-0ubuntu2 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Mar 3 16:44:13 2020 InstallationDate: Installed on 2020-03-02 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200301) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1865845/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp