Thank you for your bug report. Is the 5 vs 12 a driver difference? Which driver 
are you using?
On the test lenovo test laptop Marco is using with synaptic there are an UI 
displayed which updates each time a fingerprint swipe is validated, it's not 
the case for you? Could you maybe do a screencast of the full enrolling process 
you are experiencing?

** Changed in: gnome-control-center (Ubuntu)
   Importance: Undecided => Low

** Changed in: gnome-control-center (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1865845

Title:
  No UI indication for fingerprint enrolling progress

Status in OEM Priority Project:
  New
Status in gnome-control-center package in Ubuntu:
  Incomplete

Bug description:
  there is no progress information shows to user while enrolling fingerprint.
  It might confuse user thinking it as freeze failure.

  steps:
  1. enroll fingerprint in gnome-control-center
  2. click 'Next' on the enrolling page
  3. There is no message tell user that it need at least 12 times touching 
fingerprint.
  4. user press fingerprint for 5 times, there is no way to cancel enrolling.
  5. user wait for timeout and get error message for timeout notification.
  6. after 5. user page of setting will always failed and show no user found.

  So, the suggestion would be:
  1. remind user to press 12 times on fingerprint for step 3.
  2. show the progress during user pressing fingerprint for step 4.

  And this also introduce some critical issue of step 6 that user page
  in settings failed forever.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gnome-control-center 1:3.35.91-0ubuntu2
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  3 16:44:13 2020
  InstallationDate: Installed on 2020-03-02 (1 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200301)
  SourcePackage: gnome-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1865845/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to