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** Changed in: alsa-driver (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/823602
Title:
Constant popping sound on Andrea Headset with Ubuntu 11.04
Status in alsa-driver package in Ubuntu:
Incomplete
Bug description:
I previously had Ubuntu 11.04 installed and in working order but due
to other circumstances, I needed to perform a fresh install of the
system. Since then, my Andrea headset has been nothing but trouble
and gives a very consistent popping sound.
If I change the sound output to a different source, my mileage varies
even more.
With "Internal Audio Analog Stereo", the sound is extremely quiet even
at 150% volume (so much so that I believed it was non-existent.
With "Juniper HDMI Audio...", the sound is rushed, as though someone
where holding down a 'fast forward' button.
With "Andrea PureAudio...", the sound is a constant popping sound and
I see the mute indicator on the device flash on and off.
I would expect that each device would output audio at a better quality
than this. As I review the output from apport, it looks like this may
be a duplicate of bug# 741825 because it does contain this:
ATI [1002:4383] (rev 40)
Within that report, one of the users was asked to file a separate
report and then have that separate report reviewed for confirmation of
a duplicate. My apologies if I have made extra work for someone by
doing the same.
I have previously followed the detailed walk-through provided by the
Ubuntu community for this issue.
Please let me know if there is any further information I can provide.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
Uname: Linux 2.6.38-8-generic-pae i686
AlsaVersion:
Advanced Linux Sound Architecture Driver Version 1.0.24.
Compiled on May 23 2011 for kernel 2.6.38-8-generic-pae (SMP).
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: ubuntu1104 1492 F.... pulseaudio
/dev/snd/controlC0: ubuntu1104 1492 F.... pulseaudio
/dev/snd/pcmC0D0p: ubuntu1104 1492 F...m pulseaudio
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xfe6f4000 irq 16'
Mixer name : 'Realtek ALC892'
Components : 'HDA:10ec0892,14627599,00100302'
Controls : 35
Simple ctrls : 20
Card1.Amixer.info:
Card hw:1 'Generic'/'HD-Audio Generic at 0xfe7bc000 irq 52'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100200'
Controls : 4
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Card2.Amixer.info:
Card hw:2 'Headset'/'Andrea Electronics Andrea PureAudio USB-SA Headset at
usb-0000:00:16.0-4, full '
Mixer name : 'USB Mixer'
Components : 'USB08a8:000d'
Controls : 9
Simple ctrls : 6
Date: Tue Aug 9 17:18:12 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset failed
Symptom_Card: Andrea PureAudio USB-SA Headset - Andrea PureAudio USB-SA
Headset
Symptom_Type: None of the above
Title: [USB-Audio - Andrea PureAudio USB-SA Headset, playback] Playback
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/24/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V17.6
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 870A-G54 (MS-7599)
dmi.board.vendor: MSI
dmi.board.version: 3.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 3.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV17.6:bd06/24/2010:svnMSI:pnMS-7599:pvr3.0:rvnMSI:rn870A-G54(MS-7599):rvr3.0:cvnMSI:ct3:cvr3.0:
dmi.product.name: MS-7599
dmi.product.version: 3.0
dmi.sys.vendor: MSI
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