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** Changed in: alsa-driver (Ubuntu)
       Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/793427

Title:
  [SB-XFi - Creative X-Fi, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  !!################################
  !!ALSA Information Script v 0.4.60
  !!################################

  !!Script ran on: Mon Jun  6 09:21:30 UTC 2011

  
  !!Linux Distribution
  !!------------------

  Ubuntu 11.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu
  11.04"

  
  !!DMI Information
  !!---------------

  Manufacturer:      Dell Inc.
  Product Name:      Dell XPS420                  
  Product Version:   

  
  !!Kernel Information
  !!------------------

  Kernel release:    2.6.38-8-generic-pae
  Operating System:  GNU/Linux
  Architecture:      i686
  Processor:         i686
  SMP Enabled:       Yes

  
  !!ALSA Version
  !!------------

  Driver version:     1.0.23
  Library version:    1.0.24.1
  Utilities version:  1.0.24.2

  
  !!Loaded ALSA modules
  !!-------------------

  snd_ctxfi

  
  !!Sound Servers on this system
  !!----------------------------

  Pulseaudio:
        Installed - Yes (/usr/bin/pulseaudio)
        Running - Yes

  ESound Daemon:
        Installed - Yes (/usr/bin/esd)
        Running - No

  
  !!Soundcards recognised by ALSA
  !!-----------------------------

   0 [XFi            ]: SB-XFi - Creative X-Fi
                        Creative X-Fi 20K1 UAA

  
  !!PCI Soundcards installed in the system
  !!--------------------------------------

  04:04.0 Audio device: Creative Labs SB X-Fi

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!--------------------------------------------------------

  04:04.0 0403: 1102:0005
        Subsystem: 1102:6002

  
  !!Modprobe options (Sound related)
  !!--------------------------------

  snd-atiixp-modem: index=-2
  snd-intel8x0m: index=-2
  snd-via82xx-modem: index=-2
  snd-usb-audio: index=-2
  snd-usb-caiaq: index=-2
  snd-usb-ua101: index=-2
  snd-usb-us122l: index=-2
  snd-usb-usx2y: index=-2
  snd-cmipci: mpu_port=0x330 fm_port=0x388
  snd-pcsp: index=-2
  snd-usb-audio: index=-2

  
  !!Loaded sound module options
  !!--------------------------

  !!Module: snd_ctxfi
        enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
        id : 
(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
        index : 
-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
        multiple : 2
        reference_rate : 48000
        subsystem : 
0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
        use_system_timer : N

  
  !!ALSA Device nodes
  !!-----------------

  crw-rw----+ 1 root audio 116,  8 Jun  6 09:57 /dev/snd/controlC0
  crw-rw----+ 1 root audio 116,  7 Jun  6 10:17 /dev/snd/pcmC0D0c
  crw-rw----+ 1 root audio 116,  6 Jun  6 10:17 /dev/snd/pcmC0D0p
  crw-rw----+ 1 root audio 116,  5 Jun  6 09:57 /dev/snd/pcmC0D1p
  crw-rw----+ 1 root audio 116,  4 Jun  6 09:57 /dev/snd/pcmC0D2p
  crw-rw----+ 1 root audio 116,  3 Jun  6 09:57 /dev/snd/pcmC0D3p
  crw-rw----+ 1 root audio 116,  2 Jun  6 10:17 /dev/snd/pcmC0D4p
  crw-rw----+ 1 root audio 116,  1 Jun  6 09:56 /dev/snd/seq
  crw-rw----+ 1 root audio 116, 33 Jun  6 09:56 /dev/snd/timer

  /dev/snd/by-path:
  total 0
  drwxr-xr-x 2 root root  60 Jun  6 09:57 .
  drwxr-xr-x 3 root root 240 Jun  6 09:57 ..
  lrwxrwxrwx 1 root root  12 Jun  6 09:57 pci-0000:04:04.0 -> ../controlC0

  
  !!Aplay/Arecord output
  !!------------

  APLAY

  **** List of PLAYBACK Hardware Devices ****
  card 0: XFi [Creative X-Fi], device 0: ctxfi [Front/WaveIn]
    Subdevices: 8/8
    Subdevice #0: subdevice #0
    Subdevice #1: subdevice #1
    Subdevice #2: subdevice #2
    Subdevice #3: subdevice #3
    Subdevice #4: subdevice #4
    Subdevice #5: subdevice #5
    Subdevice #6: subdevice #6
    Subdevice #7: subdevice #7
  card 0: XFi [Creative X-Fi], device 1: ctxfi [Surround]
    Subdevices: 8/8
    Subdevice #0: subdevice #0
    Subdevice #1: subdevice #1
    Subdevice #2: subdevice #2
    Subdevice #3: subdevice #3
    Subdevice #4: subdevice #4
    Subdevice #5: subdevice #5
    Subdevice #6: subdevice #6
    Subdevice #7: subdevice #7
  card 0: XFi [Creative X-Fi], device 2: ctxfi [Center/LFE]
    Subdevices: 8/8
    Subdevice #0: subdevice #0
    Subdevice #1: subdevice #1
    Subdevice #2: subdevice #2
    Subdevice #3: subdevice #3
    Subdevice #4: subdevice #4
    Subdevice #5: subdevice #5
    Subdevice #6: subdevice #6
    Subdevice #7: subdevice #7
  card 0: XFi [Creative X-Fi], device 3: ctxfi [Side]
    Subdevices: 8/8
    Subdevice #0: subdevice #0
    Subdevice #1: subdevice #1
    Subdevice #2: subdevice #2
    Subdevice #3: subdevice #3
    Subdevice #4: subdevice #4
    Subdevice #5: subdevice #5
    Subdevice #6: subdevice #6
    Subdevice #7: subdevice #7
  card 0: XFi [Creative X-Fi], device 4: ctxfi [IEC958 Non-audio]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  ARECORD

  **** List of CAPTURE Hardware Devices ****
  card 0: XFi [Creative X-Fi], device 0: ctxfi [Front/WaveIn]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  !!Amixer output
  !!-------------

  !!-------Mixer controls for card 0 [XFi]

  Card hw:0 'XFi'/'Creative X-Fi 20K1 UAA'
    Mixer name  : '20K1'
    Components  : ''
    Controls      : 29
    Simple ctrls  : 10
  Simple mixer control 'Master',0
    Capabilities: pvolume cvolume penum
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 256 Capture 0 - 256
    Front Left: Playback 215 [84%] [-10.25dB] Capture 256 [100%] [0.00dB]
    Front Right: Playback 215 [84%] [-10.25dB] Capture 256 [100%] [0.00dB]
  Simple mixer control 'PCM',0
    Capabilities: pvolume cvolume cswitch cswitch-joined penum
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 256 Capture 0 - 256
    Front Left: Playback 256 [100%] [0.00dB] Capture 256 [100%] [0.00dB] [on]
    Front Right: Playback 256 [100%] [0.00dB] Capture 256 [100%] [0.00dB] [on]
  Simple mixer control 'Front',0
    Capabilities: pvolume pswitch pswitch-joined penum
    Playback channels: Front Left - Front Right
    Limits: Playback 0 - 256
    Mono:
    Front Left: Playback 256 [100%] [0.00dB] [on]
    Front Right: Playback 256 [100%] [0.00dB] [on]
  Simple mixer control 'Surround',0
    Capabilities: pvolume pswitch pswitch-joined penum
    Playback channels: Front Left - Front Right
    Limits: Playback 0 - 256
    Mono:
    Front Left: Playback 256 [100%] [0.00dB] [on]
    Front Right: Playback 256 [100%] [0.00dB] [on]
  Simple mixer control 'Center/LFE',0
    Capabilities: pvolume pswitch pswitch-joined penum
    Playback channels: Front Left - Front Right
    Limits: Playback 0 - 256
    Mono:
    Front Left: Playback 256 [100%] [0.00dB] [on]
    Front Right: Playback 256 [100%] [0.00dB] [on]
  Simple mixer control 'Side',0
    Capabilities: pvolume pswitch pswitch-joined penum
    Playback channels: Front Left - Front Right
    Limits: Playback 0 - 256
    Mono:
    Front Left: Playback 256 [100%] [0.00dB] [on]
    Front Right: Playback 256 [100%] [0.00dB] [on]
  Simple mixer control 'Line-in',0
    Capabilities: pvolume cvolume pswitch pswitch-joined cswitch cswitch-joined 
penum
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 256 Capture 0 - 256
    Front Left: Playback 256 [100%] [0.00dB] [on] Capture 256 [100%] [0.00dB] 
[off]
    Front Right: Playback 256 [100%] [0.00dB] [on] Capture 256 [100%] [0.00dB] 
[off]
  Simple mixer control 'Mic',0
    Capabilities: pvolume cvolume cswitch cswitch-joined penum
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 256 Capture 0 - 256
    Front Left: Playback 256 [100%] [0.00dB] Capture 256 [100%] [0.00dB] [on]
    Front Right: Playback 256 [100%] [0.00dB] Capture 256 [100%] [0.00dB] [on]
  Simple mixer control 'S/PDIF-in',0
    Capabilities: pvolume cvolume pswitch pswitch-joined cswitch cswitch-joined 
penum
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 256 Capture 0 - 256
    Front Left: Playback 256 [100%] [0.00dB] [on] Capture 256 [100%] [0.00dB] 
[on]
    Front Right: Playback 256 [100%] [0.00dB] [on] Capture 256 [100%] [0.00dB] 
[on]
  Simple mixer control 'S/PDIF-out',0
    Capabilities: pvolume pswitch pswitch-joined penum
    Playback channels: Front Left - Front Right
    Limits: Playback 0 - 256
    Mono:
    Front Left: Playback 256 [100%] [0.00dB] [on]
    Front Right: Playback 256 [100%] [0.00dB] [on]

  
  !!Alsactl output
  !!-------------

  --startcollapse--
  state.XFi {
        control.1 {
                iface MIXER
                name 'Master Playback Volume'
                value.0 215
                value.1 215
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 -1025
                        dbvalue.1 -1025
                }
        }
        control.2 {
                iface MIXER
                name 'PCM Playback Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.3 {
                iface MIXER
                name 'Line-in Playback Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.4 {
                iface MIXER
                name 'Mic Playback Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.5 {
                iface MIXER
                name 'S/PDIF-in Playback Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.6 {
                iface MIXER
                name 'S/PDIF-out Playback Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.7 {
                iface MIXER
                name 'Front Playback Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.8 {
                iface MIXER
                name 'Surround Playback Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.9 {
                iface MIXER
                name 'Center/LFE Playback Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.10 {
                iface MIXER
                name 'Side Playback Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.11 {
                iface MIXER
                name 'Master Capture Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.12 {
                iface MIXER
                name 'PCM Capture Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.13 {
                iface MIXER
                name 'Line-in Capture Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.14 {
                iface MIXER
                name 'Mic Capture Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.15 {
                iface MIXER
                name 'S/PDIF-in Capture Volume'
                value.0 256
                value.1 256
                comment {
                        access 'read write'
                        type INTEGER
                        count 2
                        range '0 - 256'
                        dbmin -9999999
                        dbmax 0
                        dbvalue.0 0
                        dbvalue.1 0
                }
        }
        control.16 {
                iface MIXER
                name 'PCM Capture Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.17 {
                iface MIXER
                name 'Line-in Capture Switch'
                value false
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.18 {
                iface MIXER
                name 'Mic Capture Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.19 {
                iface MIXER
                name 'S/PDIF-in Capture Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.20 {
                iface MIXER
                name 'Line-in Playback Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.21 {
                iface MIXER
                name 'S/PDIF-out Playback Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.22 {
                iface MIXER
                name 'S/PDIF-in Playback Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.23 {
                iface MIXER
                name 'Front Playback Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.24 {
                iface MIXER
                name 'Surround Playback Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.25 {
                iface MIXER
                name 'Center/LFE Playback Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.26 {
                iface MIXER
                name 'Side Playback Switch'
                value true
                comment {
                        access 'read write'
                        type BOOLEAN
                        count 1
                }
        }
        control.27 {
                iface PCM
                device 4
                name 'IEC958 Playback Mask'
                value 
ffffffff00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
                comment {
                        access read
                        type IEC958
                        count 1
                }
        }
        control.28 {
                iface PCM
                device 4
                name 'IEC958 Playback Default'
                value 
'0082000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
                comment {
                        access 'read write'
                        type IEC958
                        count 1
                }
        }
        control.29 {
                iface PCM
                device 4
                name 'IEC958 Playback PCM Stream'
                value 
'0082000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
                comment {
                        access 'read write'
                        type IEC958
                        count 1
                }
        }
  }
  --endcollapse--

  
  !!All Loaded Modules
  !!------------------

  Module
  binfmt_misc
  parport_pc
  ppdev
  vesafb
  snd_ctxfi
  snd_pcm
  snd_seq_midi
  nvidia
  snd_rawmidi
  snd_seq_midi_event
  snd_seq
  snd_timer
  snd_seq_device
  snd
  soundcore
  snd_page_alloc
  psmouse
  x38_edac
  edac_core
  joydev
  usbhid
  serio_raw
  lp
  dcdbas
  hid
  parport
  usb_storage
  uas
  firewire_ohci
  firewire_core
  e1000e
  crc_itu_t

  
  !!ALSA/HDA dmesg
  !!------------------

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: alsa-base 1.0.24+dfsg-0ubuntu1
  ProcVersionSignature: hostname 2.6.38-8.42-generic-pae 2.6.38.2
  Uname: Linux 2.6.38-8-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: XFi [Creative X-Fi], device 0: ctxfi [Front/WaveIn]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fgubert    1312 F.... pulseaudio
   /dev/snd/pcmC0D0p:   fgubert    1312 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'XFi'/'Creative X-Fi 20K1 UAA'
     Mixer name : '20K1'
     Components : ''
     Controls      : 29
     Simple ctrls  : 10
  CurrentDmesg:
   [  243.225599] exe (2173): /proc/2173/oom_adj is deprecated, please use 
/proc/2173/oom_score_adj instead.
   [  258.912885] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow 
Control: Rx/Tx
   [  258.912890] e1000e 0000:00:19.0: eth0: 10/100 speed: disabling TSO
   [  258.913058] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
   [  269.376187] eth0: no IPv6 routers present
  Date: Mon Jun  6 10:09:28 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:XFi failed
  Symptom_Card: SB X-Fi - Creative X-Fi
  Symptom_DevicesInUse:
   1312  1312   fgubert   F...m pulseaudio
    F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [SB-XFi - Creative X-Fi, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0TP406
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA07:bd02/25/2009:svnDellInc.:pnDellXPS420:pvr:rvnDellInc.:rn0TP406:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Dell XPS420
  dmi.sys.vendor: Dell Inc.

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