You have been subscribed to a public bug: When switching from the user (sudo-enabled) I normally use to another one (which I rarely use, and is also sudo-enabled), I can not access the desktop. A window opens blocking the whole screen and asking the user password (the second user), whatever I type, the window does not close (see screenshot). In some cases after a random number of times I push "cancel" the window disappears, but not all the times.
Steps to reproduce the bug: - switch from user A to user B - enter password in gdm, log-in is successful - update window opens and never disappears. I can not access the desktop. To exit this situation I need to change desktop with CTRL+ALT+F4 and log-in again with user A, which works. If I switch to user B again I am stuck again. Note that after this happens, I updated/upgraded repositories using user A and the window will be still there when switching to user B. What you expected to happen: - If I enter the user password the window should do something (start updating) but instead it produces an error (something on the line "This did not work") and the window remains there - If I push "cancel" the window remains there, only in some cases it did disappear after clicking cancel many times (tens of times) I'v seen this page describing something similar, but I don't have xRDP installed https://c-nergy.be/blog/?p=14051 $ dpkg -l| grep -i xrdp $ Ubuntu Version: packages updated to March 13 2020. No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 19.10 Release: 19.10 Codename: eoan GNOME: 3.34.2 Graphics: Intel UHD Graphics (Whiskey Lake 3x8 GT2) ** Affects: policykit-1 (Ubuntu) Importance: Undecided Status: New ** Tags: bot-comment -- Can not access desktop after switching user: stuck at "authentication required to refresh system repositories" https://bugs.launchpad.net/bugs/1867319 You received this bug notification because you are a member of Desktop Packages, which is subscribed to policykit-1 in Ubuntu. -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
