Thank you for your bug report. Do you have secure boot enabled? It could be the same as https://github.com/fwupd/fwupd/issues/1421
** Bug watch added: github.com/fwupd/fwupd/issues #1421 https://github.com/fwupd/fwupd/issues/1421 ** Package changed: gnome-software (Ubuntu) => fwupd (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1867767 Title: Firmware update does not install Status in fwupd package in Ubuntu: New Bug description: Steps I take: Open gnome-software Go to "Updates" tab Click "Update" next to "Dell Inc. System Firmware 1.10.1 > 1.12.2" Click "Restart" System is restarted without firmware flash When opening gnome-software the firmware update is still available for installation Don't know whether it's a bug of gnome-software or fwupd. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-software 3.35.91-0ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24 Uname: Linux 5.4.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu20 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Mar 17 13:08:12 2020 InstallationDate: Installed on 2020-03-09 (8 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200304) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-snap 3.35.91-0ubuntu1 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1867767/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

