Public bug reported:
My Thinkpad ist working since years without this problem. Since last
Friday, after a reboot, I got mouse and keyboard freezed. I reboot
multiple time to analyse the problem. Google as a friend shows me that
some problems are reported and I learned a lot but no solution for me.
I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard
inactivity the mouse and keyboard freezes. If I always working with the mouse
or the keyboard no freeze, still for hours. The problem is still reproducible
by mouse and keyboard inactivity. This I figured out:
- Strg+Alt+Del helps but all work are lost
- klicking application (multiple points) entering some character an klicking
application again helps some time
- closing the lid and opening it after about 30 seconds helps, but requires
password.
I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and
reboot. Login and wait till freeze, wait, close lid, and open lid.
I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found
that every freeze time there is an error:
Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for
signal: StatusChanged: Error: value is out of range for Argument 'interval'
(type guint32)
timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13
Result of uname -a
Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC
2019 x86_64 x86_64 x86_64 GNU/Linux
Result of gnome-shell --version
GNOME Shell 3.28.4
apt-cache policy gnome* is in the attached file
Any thing else I can deliver to solve the problem
Thanks and regards Rainer
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.4-0ubuntu18.04.3
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-37-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Mar 22 16:25:39 2020
DisplayManager: gdm3
EcryptfsInUse: Yes
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic third-party-packages
** Attachment added: "journalctl -b and apt-cache policy gnome*"
https://bugs.launchpad.net/bugs/1868480/+attachment/5340172/+files/aalog.txt
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https://bugs.launchpad.net/bugs/1868480
Title:
gnome mouse (trackpad &trackpoint) and keyboard freezes
Status in gnome-shell package in Ubuntu:
New
Bug description:
My Thinkpad ist working since years without this problem. Since last
Friday, after a reboot, I got mouse and keyboard freezed. I reboot
multiple time to analyse the problem. Google as a friend shows me that
some problems are reported and I learned a lot but no solution for me.
I find out that the problem occurs after 3 to 10 minutes of mouse and
keyboard inactivity the mouse and keyboard freezes. If I always working with
the mouse or the keyboard no freeze, still for hours. The problem is still
reproducible by mouse and keyboard inactivity. This I figured out:
- Strg+Alt+Del helps but all work are lost
- klicking application (multiple points) entering some character an klicking
application again helps some time
- closing the lid and opening it after about 30 seconds helps, but requires
password.
I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and
reboot. Login and wait till freeze, wait, close lid, and open lid.
I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found
that every freeze time there is an error:
Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for
signal: StatusChanged: Error: value is out of range for Argument 'interval'
(type guint32)
timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13
Result of uname -a
Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC
2019 x86_64 x86_64 x86_64 GNU/Linux
Result of gnome-shell --version
GNOME Shell 3.28.4
apt-cache policy gnome* is in the attached file
Any thing else I can deliver to solve the problem
Thanks and regards Rainer
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.4-0ubuntu18.04.3
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-37-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Mar 22 16:25:39 2020
DisplayManager: gdm3
EcryptfsInUse: Yes
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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