I wanted to print a PDF, but the printer was not showing in the print dialog (which it usually does) I then opened the printer setup dialog, the printer was not in the list, so I clicked on "add" and this crash happened.
The printer is an HP Envy 5520. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups-pk-helper in Ubuntu. https://bugs.launchpad.net/bugs/1868944 Title: cups-pk-helper-mechanism crashed with signal 5 Status in cups-pk-helper package in Ubuntu: Incomplete Bug description: Crashed during printer discovery. ProblemType: Crash DistroRelease: Ubuntu 20.04 Package: cups-pk-helper 0.2.6-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24 Uname: Linux 5.4.0-18-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu21 Architecture: amd64 Date: Wed Mar 25 11:01:10 2020 ExecutablePath: /usr/lib/x86_64-linux-gnu/cups-pk-helper-mechanism InstallationDate: Installed on 2014-07-15 (2080 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) ProcCmdline: /usr/lib/x86_64-linux-gnu/cups-pk-helper-mechanism ProcEnviron: Signal: 5 SourcePackage: cups-pk-helper StacktraceTop: () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0 () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0 () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0 g_variant_new_va () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0 g_variant_new () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0 Title: cups-pk-helper-mechanism crashed with signal 5 UpgradeStatus: Upgraded to focal on 2018-03-24 (731 days ago) UserGroups: separator: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-pk-helper/+bug/1868944/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : firstname.lastname@example.org Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp