Launchpad has imported 3 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1617292.
If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. ------------------------------------------------------------------------ On 2020-02-21T22:28:51+00:00 Dan Watkins wrote: User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:73.0) Gecko/20100101 Firefox/73.0 Steps to reproduce: Enabled Strict tracking protection and, after several weeks of using Firefox, launched Firefox one day and the bug occurred. I have not been able to reliably reproduce it, though once in the buggy state, it reproduces on every launch. I've experienced this on (Ubuntu's version of) 72.x and 73.x, as well as back in August on what would probably have been 68.x (but I didn't make a note). Actual results: No tabs would display any content. I restored my tabs, so this included pins, regular sites, and extension dialogs. Further to that, Firefox menus also wouldn't display; either via right-click on tabs, or via the "hamburger" menu in the top-right. (I could still close tabs via Ctrl-W for non-pinned tabs, or via middle-click for pinned tabs.) favicons were displayed correctly, and I confirmed that the pages were actually being fetched from the remote sites because I typed the address for a page I know redirects and the redirect happened (specifically, "!g foo" in my address bar caused DuckDuckGo to redirect me to Google). Restarting the browser did not fix this. Closing all of my tabs and restarting the browser did not fix this. Closing all of my tabs and restarting the browser, however, _did_ allow the Firefox menus to render (provided I didn't try to open any web pages before using them), which allowed me to switch "Enhanced Tracking Protection" from Strict to Standard, fixing the problem (on browser restart). I also noticed that at least part of the problem appears to apply only per-window: if I opened a new window then menus would render in that window (until I opened a web page). I have been able to re-enable Strict mode on the first launch after switching away from it, and the browser continues to function normally. Expected results: Firefox should have behaved as it always does, displaying site content. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1861913/comments/5 ------------------------------------------------------------------------ On 2020-02-21T22:30:20+00:00 Dan Watkins wrote: I originally reported this downstream in Ubuntu here: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1861913 Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1861913/comments/7 ------------------------------------------------------------------------ On 2020-02-26T10:05:12+00:00 Daniel-bodea wrote: I did not manage to reproduce your issue using the provided information. Daniel, When this issue occurs, can you check the Browser Console for errors and put them here? Furthermore, since I do not really know what could cause this issue or how to troubleshoot it, please also go to the "about:support" page, copy and paste the information displayed about your system. Hopefully, it will help. Thank you for your contribution! Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1861913/comments/8 ** Changed in: firefox Status: Unknown => New ** Changed in: firefox Importance: Unknown => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1861913 Title: "Strict" tracking protection sometimes causes _all_ content to fail to display on browser launch Status in Mozilla Firefox: New Status in firefox package in Ubuntu: New Bug description: This morning I booted my machine and launched Firefox. I restored my tabs from my previous session, and _none of them_ displayed any content. The tabs included pins, regular sites, and extension dialogs (specifically, a couple of instances of the LastPass 2FA prompt). Further to that, Firefox menus also wouldn't display; either via right-click on tabs, or via the "hamburger" menu in the top-right. (I could still close tabs via Ctrl-W for non-pinned tabs, or via middle- click for pinned tabs.) favicons were displayed correctly, and I confirmed that the pages were actually being fetched from the remote sites because I typed the address for a page I know redirects and the redirect happened (specifically, "!g foo" in my address bar caused DuckDuckGo to redirect me to Google). Restarting the browser did not fix this. Closing all of my tabs and restarting the browser did not fix this. Closing all of my tabs and restarting the browser, however, _did_ allow the Firefox menus to render (provided I didn't try to open any web pages before using them), which allowed me to switch "Enhanced Tracking Protection" from Strict to Standard, fixing the problem. (This is the second time I've experienced this exact behaviour, which is how I knew to try modifying the tracking protection setting. The last time was on an older version of Firefox in August: https://wrestle.town/@Odd_Bloke/102655281770357045) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: firefox 72.0.2+build1-0ubuntu1 Uname: Linux 5.4.5-050405-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu16 Architecture: amd64 BuildID: 20200117190643 Channel: Unavailable CurrentDesktop: i3 Date: Tue Feb 4 13:01:53 2020 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2019-05-07 (273 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Locales: extensions.sqlite corrupt or missing MostRecentCrashID: bp-94f8002b-6eb0-4faf-98c0-257a62150805 PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:724 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=72.0.2/20200117190643 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to focal on 2019-11-15 (80 days ago) dmi.bios.date: 01/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F4 dmi.board.asset.tag: Default string dmi.board.name: B450M DS3H-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd01/25/2019:svnGigabyteTechnologyCo.,Ltd.:pnB450MDS3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450MDS3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: B450M DS3H dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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