** Changed in: pulseaudio (Ubuntu Bionic)
Status: New => Triaged
** Changed in: pulseaudio (Ubuntu Focal)
Status: New => Triaged
** Changed in: pulseaudio (Ubuntu Bionic)
Assignee: (unassigned) => hugh chao (hugh712)
** Changed in: pulseaudio (Ubuntu Focal)
Assignee: (unassigned) => hugh chao (hugh712)
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https://bugs.launchpad.net/bugs/1869819
Title:
[SRU] System can't detect external headset in the codec of Conexant
Status in OEM Priority Project:
Confirmed
Status in OEM Priority Project bionic series:
New
Status in pulseaudio package in Ubuntu:
Triaged
Status in pulseaudio source package in Bionic:
Triaged
Status in pulseaudio source package in Focal:
Triaged
Bug description:
[Impact]
In some hp's devices, there are two audio jacks(one headset and one
headphone) in the audio interface which is using the codec of Conexant, and
apparently it's not working, the system can't detect the headset in current
codec.
[Test Case]
1. Insert 3-ring headset into front audio port (headset icon)
2. Check System Setting->Sound->Output
[Expected result]
Can detect external headset
[Actual result]
Only shows internal speaker.
External headset microphone was detected.
Another front audio port (earphone icon) works fine.
[Regression Potential]
Low.
[Failure rate]
100%
[Additional information]
system-product-name: HP EliteDesk 800 G5 SFF
CPU: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8x)
GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device
[8086:3e98] (rev 02)
OS-version: 18.04
kernel-version: 4.15.0-1065-oem
pulseaudio-version: 1:11.1-1ubuntu7.2
Upstream issue:
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/merge_requests/272
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