Public bug reported:
My HP5200 All-in-Oneder worked fine under 19.10, but after upgrading to 20.04,
simple-scan can no
longer connect to the scanner although the printer still works fine. This is
fairly critical to
my work flow and I had to boot and use Windows 10 (major ick) to work around
this. NOT GOOD.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: simple-scan 3.36.0-0ubuntu1
Uname: Linux 5.6.5 x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: MATE
Date: Mon Apr 20 00:42:22 2020
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.5
root=UUID=718970be-1c9c-4b4e-8940-1e26324e158b ro quiet splash console=tty1
console=ttyS0 panic=-1 vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z390-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1401:bd11/26/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: simple-scan (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal third-party-packages
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1873748
Title:
Simple Scan can not connect to HP5200 Series Scanner
Status in simple-scan package in Ubuntu:
New
Bug description:
My HP5200 All-in-Oneder worked fine under 19.10, but after upgrading to
20.04, simple-scan can no
longer connect to the scanner although the printer still works fine. This is
fairly critical to
my work flow and I had to boot and use Windows 10 (major ick) to work around
this. NOT GOOD.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: simple-scan 3.36.0-0ubuntu1
Uname: Linux 5.6.5 x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: MATE
Date: Mon Apr 20 00:42:22 2020
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.5
root=UUID=718970be-1c9c-4b4e-8940-1e26324e158b ro quiet splash console=tty1
console=ttyS0 panic=-1 vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z390-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1401:bd11/26/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1873748/+subscriptions
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