Public bug reported:
Dear support team,
after an upgrade to 20.04 LTS, I cannot scan documents > 75 dpi (draft)
on a Samsung CLX 3305W MFP. It is attached via WLAN interface and makes
use of the sane backend, configured in /etc/sane.d/xerox_mfp.conf, with
a properly configured tcp line. (it worked in the past on 18.04 LTS)
1) Release:
lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04
- in addition I use the official Univeral Linux Drivers from Samsung
uld_V1.00.39_01.17.tar.gz
2) Attached file with libsane* versions see: package_versions.txt
3) Scanning with a resolution > 75dpi should work.
4.) What happens during a scan with a resolution > 75dpi
- Samsung CLX-3305W device is properly detected, scans, but crashes before
showing the document on the GUI.
- simple-scan, xsane and scanimage fail with every selected resolution selected
with the same error:
Not a JPEG file: starts with 0x00 0x00
Please find files attached:
- simple scan console dump SANE Debug level 4)
- dll.conf
It would be great to have this issue solved.
Thanks for your support !
Elmar
** Affects: sane-backends (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "20200420_simple_scan_sane_debug_level_4.txt"
https://bugs.launchpad.net/bugs/1873906/+attachment/5357175/+files/20200420_simple_scan_sane_debug_level_4.txt
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https://bugs.launchpad.net/bugs/1873906
Title:
Document Scan fails on Samsung CLX 3305W: Not a JPEG file: starts with
0x00 0x00
Status in sane-backends package in Ubuntu:
New
Bug description:
Dear support team,
after an upgrade to 20.04 LTS, I cannot scan documents > 75 dpi
(draft) on a Samsung CLX 3305W MFP. It is attached via WLAN interface
and makes use of the sane backend, configured in
/etc/sane.d/xerox_mfp.conf, with a properly configured tcp line. (it
worked in the past on 18.04 LTS)
1) Release:
lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04
- in addition I use the official Univeral Linux Drivers from Samsung
uld_V1.00.39_01.17.tar.gz
2) Attached file with libsane* versions see: package_versions.txt
3) Scanning with a resolution > 75dpi should work.
4.) What happens during a scan with a resolution > 75dpi
- Samsung CLX-3305W device is properly detected, scans, but crashes before
showing the document on the GUI.
- simple-scan, xsane and scanimage fail with every selected resolution
selected with the same error:
Not a JPEG file: starts with 0x00 0x00
Please find files attached:
- simple scan console dump SANE Debug level 4)
- dll.conf
It would be great to have this issue solved.
Thanks for your support !
Elmar
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1873906/+subscriptions
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