Public bug reported:
Besides after each login the gnome-software works fine, after some condition
(seems me that it happens after suspend, and keep suspended for some hours) the
search does not works anymore, it keeps in an infinite loading. Also, the
images in initial page doesn't load.
When that happes, to go back to normal i have to kill the process (with
"killall gnome-software" command), or logout and login again.
$ lsb_release -rd
Description: Ubuntu 19.10
Release: 19.10
$ apt-cache policy gnome-software
gnome-software:
Instalado: 3.30.6-2ubuntu10.19.10.0
Candidato: 3.30.6-2ubuntu10.19.10.1
Tabela de versão:
3.30.6-2ubuntu10.19.10.1 500
500 http://br.archive.ubuntu.com/ubuntu eoan-updates/main amd64 Packages
*** 3.30.6-2ubuntu10.19.10.0 100
100 /var/lib/dpkg/status
3.30.6-2ubuntu10 500
500 http://br.archive.ubuntu.com/ubuntu eoan/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-software 3.30.6-2ubuntu10.19.10.0
ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 26 11:11:17 2020
InstallationDate: Installed on 2019-12-28 (120 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InstalledPlugins:
gnome-software-plugin-flatpak 3.30.6-2ubuntu10.19.10.0
gnome-software-plugin-snap 3.30.6-2ubuntu10.19.10.0
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-software in Ubuntu.
https://bugs.launchpad.net/bugs/1875209
Title:
Gnome software search is often stop working
Status in gnome-software package in Ubuntu:
New
Bug description:
Besides after each login the gnome-software works fine, after some condition
(seems me that it happens after suspend, and keep suspended for some hours) the
search does not works anymore, it keeps in an infinite loading. Also, the
images in initial page doesn't load.
When that happes, to go back to normal i have to kill the process (with
"killall gnome-software" command), or logout and login again.
$ lsb_release -rd
Description: Ubuntu 19.10
Release: 19.10
$ apt-cache policy gnome-software
gnome-software:
Instalado: 3.30.6-2ubuntu10.19.10.0
Candidato: 3.30.6-2ubuntu10.19.10.1
Tabela de versão:
3.30.6-2ubuntu10.19.10.1 500
500 http://br.archive.ubuntu.com/ubuntu eoan-updates/main amd64
Packages
*** 3.30.6-2ubuntu10.19.10.0 100
100 /var/lib/dpkg/status
3.30.6-2ubuntu10 500
500 http://br.archive.ubuntu.com/ubuntu eoan/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-software 3.30.6-2ubuntu10.19.10.0
ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 26 11:11:17 2020
InstallationDate: Installed on 2019-12-28 (120 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InstalledPlugins:
gnome-software-plugin-flatpak 3.30.6-2ubuntu10.19.10.0
gnome-software-plugin-snap 3.30.6-2ubuntu10.19.10.0
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1875209/+subscriptions
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