Please proceed to step 2 in comment #8 then. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1875488
Title: Entire system freezes when Chrome freezes when I try to quit the app by clicking on the X button, resulting in an unresponsive machine. Status in gnome-shell package in Ubuntu: Incomplete Bug description: I had to hit Control+Alt+F1 for the screen to turn black because GNOME would not respond either, and then the ttyl screen disappeared and I was put back in the login screen. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.1-5ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip Date: Mon Apr 27 16:32:01 2020 DisplayManager: gdm3 GsettingsChanges: InstallationDate: Installed on 2020-04-26 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 GsettingsChanges: InstallationDate: Installed on 2020-04-26 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: gnome-shell 3.36.1-5ubuntu1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1875488/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
