The screenshot with shows no button when no user is listed sounds like a valid bug, it should allow to unlock/add the user as stated in the screen, could you report that upstream on https://gitlab.gnome.org/GNOME /gnome-control-center/issues ?
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1876460 Title: No users appear in settings Status in gnome-control-center package in Ubuntu: Incomplete Bug description: 1. Open the gnome control center 2. Click on "users" 3. See that there are no users (see attached screenshot). The message says "No Ussers Found", "Unlock to add a user account." There is no button to unlock. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat May 2 15:27:03 2020 SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1876460/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

