Thank you for your quick answer. There is a .crash file of pulseaudio dated on May 5th but I don't have enough memory to send it to you (see screenshot attached).
As for reports there is one from March 2020 about Discord, here is the link. https://errors.ubuntu.com/oops/e8e9010a-702a-11ea-aad2-fa163e983629 Thank you again for your concern. Le jeu. 7 mai 2020 à 11:35, Daniel van Vugt <daniel.van.v...@canonical.com> a écrit : > Thank you for taking the time to report this bug and helping to make > Ubuntu better. It sounds like some part of the system has crashed. To > help us find the cause of the crash please follow these steps: > > 1. Look in /var/crash for crash files and if found run: > ubuntu-bug YOURFILE.crash > Then tell us the ID of the newly-created bug. > > 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where > ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. > Do you find any links to recent problems on that page? If so then please > send the links to us. > > 3. If step 2 also failed then apply the workaround from bug 994921, > reboot, reproduce the crash, and retry step 1. > > Please take care to avoid attaching .crash files to bugs as we are > unable to process them as file attachments. It would also be a security > risk for yourself. > > > ** Changed in: pulseaudio (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1877269 > > Title: > Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: > snd_pcm_delay() returned a value that is exceptionally large) > > Status in pulseaudio package in Ubuntu: > Incomplete > > Bug description: > Description: Ubuntu 18.04.4 LTS > Release: 18.04 > > pulseaudio: > Installé : 1:11.1-1ubuntu7.5 > Candidat : 1:11.1-1ubuntu7.5 > Table de version : > *** 1:11.1-1ubuntu7.5 500 > 500 http://fr.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status > 1:11.1-1ubuntu7 500 > 500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > > The OS freezes when using in normal conditions, usually VS Code, Discord > app and Spotify in browser. > When it does, I need to hard reboot by holding power button. > > I checked journalctl to confirm it was due to pulseaudio. > > alsa-util.c: snd_pcm_delay() returned a value that is exceptionally > large > > The above line is always the last to prompt in the boot journal. > It does not freeze instantly, it progressively freezes down, but > sometime Mozilla Firefox crashes and it freezes no more. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: pulseaudio 1:11.1-1ubuntu7.5 > Uname: Linux 5.1.15-surface-linux-surface x86_64 > ApportVersion: 2.20.9-0ubuntu7.14 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: saravanane 2071 F.... pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Thu May 7 11:00:37 2020 > InstallationDate: Installed on 2019-10-01 (218 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > ProcEnviron: > TERM=xterm-256color > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=fr_FR.UTF-8 > SHELL=/bin/bash > SourcePackage: pulseaudio > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 04/18/2019 > dmi.bios.vendor: Microsoft Corporation > dmi.bios.version: 108.2706.768 > dmi.board.name: Surface Pro 4 > dmi.board.vendor: Microsoft Corporation > dmi.chassis.type: 9 > dmi.chassis.vendor: Microsoft Corporation > dmi.modalias: > dmi:bvnMicrosoftCorporation:bvr108.2706.768:bd04/18/2019:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B09F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr: > dmi.product.family: Surface > dmi.product.name: Surface Pro 4 > dmi.product.sku: Surface_Pro_4 > dmi.product.version: D:0B:09F:1C:03P:38 > dmi.sys.vendor: Microsoft Corporation > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions > ** Attachment added: "ubuntu-bug_cannot_send.png" https://bugs.launchpad.net/bugs/1877269/+attachment/5367717/+files/ubuntu-bug_cannot_send.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1877269 Title: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large) Status in pulseaudio package in Ubuntu: Incomplete Bug description: Description: Ubuntu 18.04.4 LTS Release: 18.04 pulseaudio: Installé : 1:11.1-1ubuntu7.5 Candidat : 1:11.1-1ubuntu7.5 Table de version : *** 1:11.1-1ubuntu7.5 500 500 http://fr.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:11.1-1ubuntu7 500 500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 Packages The OS freezes when using in normal conditions, usually VS Code, Discord app and Spotify in browser. When it does, I need to hard reboot by holding power button. I checked journalctl to confirm it was due to pulseaudio. alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large The above line is always the last to prompt in the boot journal. It does not freeze instantly, it progressively freezes down, but sometime Mozilla Firefox crashes and it freezes no more. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.5 Uname: Linux 5.1.15-surface-linux-surface x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: saravanane 2071 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu May 7 11:00:37 2020 InstallationDate: Installed on 2019-10-01 (218 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/18/2019 dmi.bios.vendor: Microsoft Corporation dmi.bios.version: 108.2706.768 dmi.board.name: Surface Pro 4 dmi.board.vendor: Microsoft Corporation dmi.chassis.type: 9 dmi.chassis.vendor: Microsoft Corporation dmi.modalias: dmi:bvnMicrosoftCorporation:bvr108.2706.768:bd04/18/2019:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B09F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr: dmi.product.family: Surface dmi.product.name: Surface Pro 4 dmi.product.sku: Surface_Pro_4 dmi.product.version: D:0B:09F:1C:03P:38 dmi.sys.vendor: Microsoft Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
