Thank you for your bug report. Could you add the 'journalctl -b 0' log
after getting the issue?
Do you get any error on the command line if you start it there?
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Low
** Changed in: gnome-software (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1877776
Title:
Ubuntu-Software app is not launching after upgrade to 20
Status in gnome-software package in Ubuntu:
Incomplete
Bug description:
Ubuntu-Software app is not launching after 19.10 to 20 upgrade.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-software 3.36.0-0ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat May 9 13:19:53 2020
InstallationDate: Installed on 2020-04-08 (30 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 3.36.0-0ubuntu3
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: Upgraded to focal on 2020-05-09 (0 days ago)
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