Thank you for taking the time to report this bug and help make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read 'How to report bugs effectively' http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Thanks! ** Changed in: alsa-driver (Ubuntu) Importance: Undecided => Low ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1878026 Title: [HP Pavilion 15 Notebook PC, Realtek ALC3241, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: There is no sound at all. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 Uname: Linux 5.4.0-31-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: abhi 1362 F.... pulseaudio /dev/snd/controlC0: abhi 1362 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 11 20:31:56 2020 InstallationDate: Installed on 2020-05-06 (5 days ago) InstallationMedia: It PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: abhi 1362 F.... pulseaudio /dev/snd/controlC0: abhi 1362 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion 15 Notebook PC, Realtek ALC3241, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/11/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2281 dmi.board.vendor: Hewlett-Packard dmi.board.version: 77.13 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.06:bd06/11/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn2281:rvr77.13:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null dmi.product.name: HP Pavilion 15 Notebook PC dmi.product.sku: G8D90PA#ACJ dmi.product.version: 0976100000405F10000610180 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1878026/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
