Public bug reported:
When I try to setup my fingerprint in gnome-control-center, I first have
to choose which finger I would use, and when I press the "next" button,
it crashes : "Unable to access device "Validity VFS0050"
GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient
disconnected from message bus without replying".
For information, my fingerprint sensor is :
- lsusb
Bus 001 Device 005: ID 138a:0050 Validity Sensors, Inc. Swipe Fingerprint Sensor
Ubuntu 20.04
gnome-control-center:
Installé : 1:3.36.1-1ubuntu5
Candidat : 1:3.36.1-1ubuntu5
Table de version :
*** 1:3.36.1-1ubuntu5 500
500 http://be.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
What I expected to happen, is that everything works and that I can set up my
finger for unlocking.
What happened instead : it crashes with the information "Unable to
access device "Validity VFS0050"
GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient
disconnected from message bus without replying".
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.1-1ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 12 22:00:30 2020
InstallationDate: Installed on 2020-05-11 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
LANGUAGE=fr_BE:fr
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_BE.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1878285
Title:
gnome-control-center crashes on setting up fingerprint
Status in gnome-control-center package in Ubuntu:
New
Bug description:
When I try to setup my fingerprint in gnome-control-center, I first
have to choose which finger I would use, and when I press the "next"
button, it crashes : "Unable to access device "Validity VFS0050"
GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient
disconnected from message bus without replying".
For information, my fingerprint sensor is :
- lsusb
Bus 001 Device 005: ID 138a:0050 Validity Sensors, Inc. Swipe Fingerprint
Sensor
Ubuntu 20.04
gnome-control-center:
Installé : 1:3.36.1-1ubuntu5
Candidat : 1:3.36.1-1ubuntu5
Table de version :
*** 1:3.36.1-1ubuntu5 500
500 http://be.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
What I expected to happen, is that everything works and that I can set up my
finger for unlocking.
What happened instead : it crashes with the information "Unable to
access device "Validity VFS0050"
GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient
disconnected from message bus without replying".
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.1-1ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 12 22:00:30 2020
InstallationDate: Installed on 2020-05-11 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
LANGUAGE=fr_BE:fr
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_BE.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1878285/+subscriptions
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