Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Summary changed:
- Xorg crash
+ [prl_vid] Xorg crash
** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)
** Changed in: xorg-server (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1879039
Title:
[prl_vid] Xorg crash
Status in xorg-server package in Ubuntu:
Incomplete
Bug description:
After Firefox crushes couldnt open any browser, no Firefox nor
Chromium and I had to restart the OS. Ubuntu 19.10 is a guest OS on
Parallels 15
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-53.47-generic 5.3.18
Uname: Linux 5.3.0-53-generic x86_64
NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_vid prl_tg
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: X-Cinnamon
Date: Sat May 16 12:17:36 2020
DistUpgraded: 2020-05-09 07:53:36,319 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
“./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
parallels-tools, 15.1.4.47270, 4.15.0-100-generic, x86_64: installed
parallels-tools, 15.1.4.47270, 5.3.0-53-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Parallels, Inc. Accelerated Virtual Video Adapter [1ab8:4005] (prog-if 00
[VGA controller])
Subsystem: Parallels, Inc. Accelerated Virtual Video Adapter [1ab8:0400]
InstallationDate: Installed on 2018-08-10 (644 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
MachineType: Parallels Software International Inc. Parallels Virtual Platform
MonitorsUser.xml: <monitors
version="2"><configuration><logicalmonitor><monitor><monitorspec><connector>Virtual1</connector><vendor>unknown</vendor><product>unknown</product><serial>unknown</serial></monitorspec><mode><width>1440</width><height>900</height><rate>59.988003</rate></mode></monitor><x>0</x><y>0</y><scale>1</scale><primary>yes</primary></logicalmonitor></configuration></monitors>
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-53-generic
root=UUID=b214da3c-eaae-4adf-bfcc-c64b050618e8 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: Upgraded to eoan on 2020-05-09 (7 days ago)
dmi.bios.date: 04/13/2020
dmi.bios.vendor: Parallels Software International Inc.
dmi.bios.version: 15.1.4 (47270)
dmi.board.name: Parallels Virtual Platform
dmi.board.vendor: Parallels Software International Inc.
dmi.board.version: None
dmi.chassis.type: 9
dmi.chassis.vendor: Parallels Software International Inc.
dmi.modalias:
dmi:bvnParallelsSoftwareInternationalInc.:bvr15.1.4(47270):bd04/13/2020:svnParallelsSoftwareInternationalInc.:pnParallelsVirtualPlatform:pvrNone:rvnParallelsSoftwareInternationalInc.:rnParallelsVirtualPlatform:rvrNone:cvnParallelsSoftwareInternationalInc.:ct9:cvr:
dmi.product.family: Parallels VM
dmi.product.name: Parallels Virtual Platform
dmi.product.sku: Undefined
dmi.product.version: None
dmi.sys.vendor: Parallels Software International Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~19.10.3
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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