Public bug reported:

Every time I go into Settings (by L clicking the downward triangle in the upper 
R of the screen), L clicking the button that shows a icon of a screwdriver and 
a wrench crossing each other). 
I go to Details.
I go to the About tab.
I Left click the “Check for updates” button.

This function has NEVER worked properly on this laptop. It always opens
another window that says “Software is up to date”.

I know that the software is not up to date (confirmed in aptitude).

As a work around, I have been applying updates through sudo aptitude in
a terminal window, but I thought it would be nice for you Ubuntu folks
to know the GUI tool for checking for updates has never been working on
this laptop (for years).

It did not ever work for 18.04.4 for years. I'm going to update to v
20.04.4 this week but it's a long time bug so I think it probably won't
be updated in v 20 either.

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.6
ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18
Uname: Linux 4.15.0-99-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue May 19 14:03:03 2020
InstallationDate: Installed on 2018-12-01 (534 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-control-center (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic third-party-packages

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1879543

Title:
  "Check for updates" button doesn't work

Status in gnome-control-center package in Ubuntu:
  New

Bug description:
  Every time I go into Settings (by L clicking the downward triangle in the 
upper R of the screen), L clicking the button that shows a icon of a 
screwdriver and a wrench crossing each other). 
  I go to Details.
  I go to the About tab.
  I Left click the “Check for updates” button.

  This function has NEVER worked properly on this laptop. It always
  opens another window that says “Software is up to date”.

  I know that the software is not up to date (confirmed in aptitude).

  As a work around, I have been applying updates through sudo aptitude
  in a terminal window, but I thought it would be nice for you Ubuntu
  folks to know the GUI tool for checking for updates has never been
  working on this laptop (for years).

  It did not ever work for 18.04.4 for years. I'm going to update to v
  20.04.4 this week but it's a long time bug so I think it probably
  won't be updated in v 20 either.

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.6
  ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18
  Uname: Linux 4.15.0-99-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 19 14:03:03 2020
  InstallationDate: Installed on 2018-12-01 (534 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)

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