closing then, thanks for the update ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1878080 Title: HPLIP fails to install working printer and scanner drivers. Status in hplip package in Ubuntu: Invalid Bug description: When using HPLIP to install drivers for HP ENVY 5530 e-All-in-One Printer, the software correctly detects and tries to install the printer driver. However, launching the printer window using printer icon in the system tray shows a printer with a red x and a message that says printer drivers install incomplete(?). Only a small subset of functions are listed for the printer (thus consistent with the incomplete message). Although HPLIP detects the correct printer, printing fails. Also, when launching scanlite, user is prompted with 4 flavors for envy 5530 scanner connections, but only one of them works correctly. None of these issues existed in 18.04. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: hplip 3.20.3+dfsg0-2 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CupsErrorLog: E [11/May/2020:07:15:37 -0600] [Client 4] Returning IPP client-error-bad-request for Create-Printer-Subscriptions (/) from localhost. CurrentDesktop: KDE Date: Mon May 11 09:30:27 2020 InstallationDate: Installed on 2019-06-15 (331 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lpstat: device for Brother_HL-2170W_series: dnssd://Brother%20HL-2170W%20series._pdl-datastream._tcp.local/ MachineType: ASUS All Series Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother_HL-2170W_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother_HL-2170W_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=2846c5c0-4d72-429f-959a-1f08f0454389 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to focal on 2020-03-26 (45 days ago) dmi.bios.date: 08/18/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2103 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z87-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2103:bd08/18/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ87-PRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.sku: All dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1878080/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp