apport information

** Attachment added: "RfKill.txt"
   https://bugs.launchpad.net/bugs/1880571/+attachment/5376573/+files/RfKill.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1880571

Title:
  PCI/internal sound card not detected on ubuntu focal

Status in Ubuntu:
  New
Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  After booting the system the internal laptop speakers and the internal 
microphone are sometimes not detected, pavucontrol only shows a "Dummy Output".
  They were working fine under ubuntu 18.04, stopped working after upgrading to 
19.10 and are still not working under 20.04.
  HDMI sound output also does not work when the internal sound output does not 
work, USB sound output works.
  The internal speakers and microphone are nearly always detected after running
  pulseaudio -k && sudo alsa force-reload

  lsb_release -rd
  Description:  Ubuntu 20.04 LTS
  Release:      20.04

  5.4.0-31-generic #35-Ubuntu

  @Hui Wang asked me to report this as a new bug in 
https://bugs.launchpad.net/ubuntu/+source/linux-oem-osp1/+bug/1864061/comments/64
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  timidity   1144 F.... timidity
   /dev/snd/pcmC0D0p:   timidity   1144 F...m timidity
   /dev/snd/seq:        timidity   1144 F.... timidity
   /dev/snd/timer:      timidity   1144 f.... timidity
  CasperMD5CheckResult: skip
  DistroRelease: Ubuntu 20.04
  HibernationDevice: RESUME=UUID=aeba982d-83c5-4cbf-83ca-f98664866381
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 8087:0a2b Intel Corp.
   Bus 001 Device 002: ID 058f:3822 Alcor Micro Corp. HD Webcam
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TUXEDO Computers TUXEDO InfinityBook 14v1
  Package: pulseaudio 1:13.99.1-1ubuntu3.2
  PackageArchitecture: amd64
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=efdd2912-a6af-4acf-a006-5d3e7fb3462b ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-31-generic N/A
   linux-backports-modules-5.4.0-31-generic  N/A
   linux-firmware                            1.187
  Tags:  focal
  Uname: Linux 5.4.0-31-generic x86_64
  UpgradeStatus: Upgraded to focal on 2020-05-09 (16 days ago)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 09/30/2016
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 18.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: X35
  dmi.board.vendor: TUXEDO Computers
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: X35
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr18.13:bd09/30/2016:svnTUXEDOComputers:pnTUXEDOInfinityBook14v1:pvrTBDbyOEM:rvnTUXEDOComputers:rnX35:rvrType2-BoardVersion:cvnX35:ct10:cvrChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: TUXEDO InfinityBook 14v1
  dmi.product.sku: Type1Sku0
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: TUXEDO Computers

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+bug/1880571/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to