** Description changed: Opening new bug as instructed by Sebastien Bacher (seb128) in bug #1866556. Related upstream bugs: https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2378 https://gitlab.gnome.org/GNOME/mutter/-/issues/1242 [Note: Please someone add a bug watch for https://gitlab.gnome.org/GNOME /gnome-shell/-/issues/2378. I set one for the other and then Launchpad somehow did not let me again] Reproduction with Ubuntu 20.04 on affected convertible devices like Dell XPS 9575 2-in-1: 1. Log into gnome-shell Xorg session ("Ubuntu") 2. Fold the display back, to switch to tablet mode. (On properly supported devices, this disables the physical keyboard) - 3. Use touch screen to touch any text input field, including gnome-shell fields like Activities > Search + 3. Use touch screen to touch a (supported) text input field, such as gnome-shell > Activities > Search -> EXPECTED RESULT (occurred on Ubuntu 18.04 through 19.10): The OSK appears -> ACTUAL RESULT: nothing happens, you cannot enter text 4. Swipe from bottom of screen in order to summon OSK on demand: -> EXPECTED RESULT (occurred on Ubuntu 18.04 through 19.10): The OSK appears -> ACTUAL RESULT: nothing happens, you cannot enter text (e.g. into text fields of foreign toolkits that are expected not to trigger the OSK automatically) Note that the EXPECTED RESULT still happens under Wayland in 20.04. Only the Xorg session is affected by the issue described in this bug. Also note that Accessibility was NOT necessary to be enabled in 19.10 and before. (When enabling it in 20.04, the OSK does appear under Xorg, but this should not be necessary) (On Wayland there is a different changed behavior with the OSK not appearing in the device's laptop mode, i.e. with the physical keyboard enabled. This seems intended and a different issue as per https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/872 and https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2353 ) This bug report was created on Dell XPS 9575 2-in-1, where the bug reproduces. I can confirm that the EXPECTED behavior occurred under Xorg in 19.10 on this machine as well as on the Asus Zenbook Flip UX561UD, and stopped with 20.04. It probably also worked with 19.04 and possibly 18.10, but I ran mostly Wayland and so am not entirely sure. (I never ran 18.04 on these devices) Other hardware reported to reproduce the issue (and in part are said to have been working in 19.10 and before, down to 18.04) include: In bug #1866556; Lenovo ThinkPad L390 Yoga Asus ZenBook UX370UAF Acer Switch 11 V sw5-173 (said to have worked with 18.04) (Possibly HP ENVY x360 15-cp0 and Lenovo ThinkPad X201 Tablet, though the tablet mode seems unsupported on these devices and so the issue might be different) In upstream bug: Dell Inspiron 15 700 2-in-1 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.2-1ubuntu1~20.04.1 ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 Uname: Linux 5.4.0-31-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 25 19:59:40 2020 DisplayManager: gdm3 InstallationDate: Installed on 2018-09-13 (619 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180912) RelatedPackageVersions: mutter-common 3.36.2-1ubuntu1~20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-01-04 (141 days ago)
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1880596 Title: [Focal regression] On-screen keyboard (OSK) does not appear on touch under Xorg on convertible laptops in tablet mode when physical keyboard disabled Status in GNOME Shell: Unknown Status in gnome-shell package in Ubuntu: New Bug description: Opening new bug as instructed by Sebastien Bacher (seb128) in bug #1866556. Related upstream bugs: https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2378 https://gitlab.gnome.org/GNOME/mutter/-/issues/1242 [Note: Please someone add a bug watch for https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2378. I set one for the other and then Launchpad somehow did not let me again] Reproduction with Ubuntu 20.04 on affected convertible devices like Dell XPS 9575 2-in-1: 1. Log into gnome-shell Xorg session ("Ubuntu") 2. Fold the display back, to switch to tablet mode. (On properly supported devices, this disables the physical keyboard) 3. Use touch screen to touch a (supported) text input field, such as gnome-shell > Activities > Search -> EXPECTED RESULT (occurred on Ubuntu 18.04 through 19.10): The OSK appears -> ACTUAL RESULT: nothing happens, you cannot enter text 4. Swipe from bottom of screen in order to summon OSK on demand: -> EXPECTED RESULT (occurred on Ubuntu 18.04 through 19.10): The OSK appears -> ACTUAL RESULT: nothing happens, you cannot enter text (e.g. into text fields of foreign toolkits that are expected not to trigger the OSK automatically) Note that the EXPECTED RESULT still happens under Wayland in 20.04. Only the Xorg session is affected by the issue described in this bug. Also note that Accessibility was NOT necessary to be enabled in 19.10 and before. (When enabling it in 20.04, the OSK does appear under Xorg, but this should not be necessary) (On Wayland there is a different changed behavior with the OSK not appearing in the device's laptop mode, i.e. with the physical keyboard enabled. This seems intended and a different issue as per https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/872 and https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2353 ) This bug report was created on Dell XPS 9575 2-in-1, where the bug reproduces. I can confirm that the EXPECTED behavior occurred under Xorg in 19.10 on this machine as well as on the Asus Zenbook Flip UX561UD, and stopped with 20.04. It probably also worked with 19.04 and possibly 18.10, but I ran mostly Wayland and so am not entirely sure. (I never ran 18.04 on these devices) Other hardware reported to reproduce the issue (and in part are said to have been working in 19.10 and before, down to 18.04) include: In bug #1866556; Lenovo ThinkPad L390 Yoga Asus ZenBook UX370UAF Acer Switch 11 V sw5-173 (said to have worked with 18.04) (Possibly HP ENVY x360 15-cp0 and Lenovo ThinkPad X201 Tablet, though the tablet mode seems unsupported on these devices and so the issue might be different) In upstream bug: Dell Inspiron 15 700 2-in-1 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.2-1ubuntu1~20.04.1 ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 Uname: Linux 5.4.0-31-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 25 19:59:40 2020 DisplayManager: gdm3 InstallationDate: Installed on 2018-09-13 (619 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180912) RelatedPackageVersions: mutter-common 3.36.2-1ubuntu1~20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-01-04 (141 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1880596/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
