*** This bug is a duplicate of bug 1875796 ***
https://bugs.launchpad.net/bugs/1875796
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1876704
Title:
20.04 usb printing problem HP Envy 5640
Status in cups package in Ubuntu:
Confirmed
Bug description:
USB printing worked fine with 18.04.
After upgrade to 20.04 printer appears multiple times.
Some data in this thread: NOT solved for USB:
https://ubuntuforums.org/showthread.php?t=2442142
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer
Just noticed this in syslog while following debugging thread:
May 4 12:23:46 gja-desktop root: loading HP Device 002 012
May 4 12:23:47 gja-desktop python3: io/hpmud/musb.c 2189: [7538]
hpmud_make_usb_uri() bus=002 dev=012
May 4 12:23:47 gja-desktop python3: io/hpmud/musb.c 2287:
hpmud_make_usb_uri() uri=hp:/usb/ENVY_5640_series?serial=TH66P9W21D05ZC
bytes_read=46
May 4 12:23:47 gja-desktop systemd[1]: Starting Daemon to make IPP-over-USB
printers available as network printers (002:012)...
May 4 12:23:47 gja-desktop systemd[1]: Started Daemon to make IPP-over-USB
printers available as network printers (002:012).
May 4 12:23:53 gja-desktop colord-sane: io/hpmud/musb.c 2101: Invalid
usb_open: Permission denied
There seems to be a permission error.
Thanks for looking into this.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog:
W [04/May/2020:12:15:32 +0200] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id \'ENVY-5640-Gray..\'
already exists
W [04/May/2020:12:15:32 +0200] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id \'ENVY-5640-RGB..\'
already exists
E [04/May/2020:12:18:00 +0200] [Job 51] Job held by \"gja\".
E [04/May/2020:12:18:01 +0200] [Job 52] Job held by \"gja\".
E [04/May/2020:12:23:07 +0200] [Job 51] Stopping unresponsive job.
CurrentDesktop: ubuntu:GNOME
Date: Mon May 4 12:26:02 2020
InstallationDate: Installed on 2020-02-22 (72 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
Lpstat: device for ENVY-5640: hp:/usb/ENVY_5640_series?serial=TH66P9W21D05ZC
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/ENVY-5640.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/ENVY-5640.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic
root=UUID=7d1dd584-c6b2-4d9c-b32c-8e58889d3049 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2020-04-25 (8 days ago)
dmi.bios.date: 10/19/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.00
dmi.board.name: FM2A85X Extreme4-M
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP1.00:bd10/19/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A85XExtreme4-M:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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