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help us find the cause of the crash please follow these steps:
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ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
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Do you find any links to recent problems on that page? If so then please
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3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
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** Changed in: gnome-shell (Ubuntu)
Importance: Undecided => Low
** Changed in: gnome-shell (Ubuntu)
Status: New => Invalid
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1882585
Title:
gnome crashes when trying to lock session
Status in gnome-shell package in Ubuntu:
Invalid
Bug description:
When trying to lock session, either through key combination or clicking
'lock' in the top right menu, gnome unexpectedly freezes. During the time it's
freezed I can move the mouse freely, but everything stops (even the clock).
After some time it seems to restart because it flashes and everything goes back
to normal. After the crash if I try to relock it again it works, but if I try
after that the cycle repeats.
Sometimes after the crash a crash report window launches accusing a SIGSEGV
in gnome-shell.
Looking at Logs I can see that the main process was exited and that the core
was dumped.
Note that at the time it freezes gnome unexpectedly switches the active
window.
I'm running Ubuntu 20.04 LTS with gnome-shell version
3.36.2-1ubuntu1~20.04.1
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.2-1ubuntu1~20.04.1
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 8 17:49:56 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-05-06 (33 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
RelatedPackageVersions: mutter-common 3.36.2-1ubuntu1~20.04.1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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