** Changed in: oem-priority
Status: New => Fix Released
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https://bugs.launchpad.net/bugs/1865845
Title:
No UI indication for more than 10 fingerprint enrolling progress
Status in OEM Priority Project:
Fix Released
Status in gnome-control-center package in Ubuntu:
Fix Released
Status in gnome-control-center source package in Focal:
Fix Released
Bug description:
There is no progress information shows to user while enrolling fingerprint if
the number of required enrollment steps is greater than 10.
It might confuse user thinking it as freeze failure.
Also it's not possible to enroll more than one finger.
steps:
1. enroll fingerprint in gnome-control-center
2. click 'Next' on the enrolling page
3. There is no message tell user that it need at least 12 times touching
fingerprint.
4. user press fingerprint for 5 times, there is no way to cancel enrolling.
5. user wait for timeout and get error message for timeout notification.
6. after 5. user page of setting will always failed and show no user found.
And this also introduce some critical issue of step 6 that user page
in settings failed forever.
However if the enrollment succeeds:
7. If trying to add a new fingerprint, the user is forced to delete its
enrolled prints
So, the suggestion would be:
1. remind user to press 12 times on fingerprint for step 3.
2. show the progress during user pressing fingerprint for step 4.
3. Allow to enroll more fingers
As per this, GNOME design has produced some artwork that we want to implement
to fix all these issues:
- https://gitlab.gnome.org/Teams/Design/settings-mockups/-/issues/18
There will be few new strings, although most of the action events are
already covered by the fprintd translations.
UI will change quite a lot, but the current documentation [1] should
not be affected by the change, being quite generic, but in case it
might be updated to be clearer.
[1] https://help.ubuntu.com/19.10/ubuntu-help/session-fingerprint.html
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ProblemType: BugDistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.35.91-0ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 3 16:44:13 2020
InstallationDate: Installed on 2020-03-02 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64
(20200301)SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
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