When the problem is happening please:

1. Tell us if running 'top' in a Terminal reports any high CPU usage.

2. Run:

   journalctl -b0 > journal.txt

   and attach the resulting text file here.

3. Run 'gnome-shell-extension-prefs' and tell us if disabling any/all of
them avoids the problem.


** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
       Status: New => Incomplete

** Also affects: gnome-shell (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: gnome-shell (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1883516

Title:
  display is freezing randomly

Status in gnome-shell package in Ubuntu:
  Incomplete
Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  My display is freezing randomly, while the system seems to be running,
  since music is playing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
  Uname: Linux 5.4.0-37-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Jun 15 11:58:54 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA 
controller])
     Subsystem: Lenovo HD Graphics 620 [17aa:505f]
  InstallationDate: Installed on 2020-04-24 (51 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: LENOVO 20J5S00C00
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic 
root=UUID=47fb22f8-4f7e-4824-80f7-5db5105765e0 ro intel_idle.max_cstate=1 quiet 
splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/24/2018
  dmi.bios.vendor: LENOVO
  dmi.bios.version: R0GET63W (1.63 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20J5S00C00
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrR0GET63W(1.63):bd02/24/2018:svnLENOVO:pn20J5S00C00:pvrThinkPadL470:rvnLENOVO:rn20J5S00C00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad L470
  dmi.product.name: 20J5S00C00
  dmi.product.sku: LENOVO_MT_20J5_BU_Think_FM_ThinkPad L470
  dmi.product.version: ThinkPad L470
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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