Thanks for the report. Is this firefox that crashes, or the entire
desktop?
Can you maybe record a video of the problem and attach it here?
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1883831
Title:
my laptop screen crashes when i take my laptop with one hand in some
positios , the display have multiple rectangle with white gray and
pixels , after restart it is normal ,this was happen for two
times.Yesterday and today
Status in firefox package in Ubuntu:
Incomplete
Bug description:
My screen laptop crashes when i take my laptop with one hand or some
positions, this was happen for two times , yesterday and today . All display is
with white and gray rectangle with pixels.
Thanks. Gabriel. I have ubuntu 20.02
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 77.0.1+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gabriel 1705 F.... pulseaudio
BuildID: 20200602222727
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 17 08:20:16 2020
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:731
DefaultProfilePrefSources: prefs.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
ExecutablePath: /usr/lib/firefox/firefox
ForcedLayersAccel: False
InstallationDate: Installed on 2020-05-14 (33 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IpRoute:
default via 192.168.8.1 dev wlo1 proto dhcp metric 600
169.254.0.0/16 dev wlo1 scope link metric 1000
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
172.18.0.0/16 dev br-65afbb722696 proto kernel scope link src 172.18.0.1
linkdown
192.168.8.0/24 dev wlo1 proto kernel scope link src 192.168.8.111 metric 600
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:731
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
Profile1 (Default) - LastVersion=76.0.1/20200507114007 (Out of date)
Profile0 - LastVersion=77.0.1/20200602222727 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/20/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.09
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86C9
dmi.board.vendor: HP
dmi.board.version: 56.31
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAMI:bvrF.09:bd12/20/2019:svnHP:pnHPLaptop15s-fq1xxx:pvr:rvnHP:rn86C9:rvr56.31:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15s-fq1xxx
dmi.product.sku: 8PQ82EA#AKE
dmi.sys.vendor: HP
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