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I have ubuntu Ubuntu 20.04 LTS installed, together with windows (dual boot) on
my laptop.
There is no sound at all, seems like Pulseaudio / Alsa dont recognize the sound
card:
$ pacmd list-cards
0 card(s) available.
dmesg shows errors of sof-audio-pci:
$ dmesg
[ 13.313523] sof-audio-pci 0000:00:1f.3: error: hw params ipc failed for
stream 2
[ 13.313524] sof-audio-pci 0000:00:1f.3: ASoC: 0000:00:1f.3 hw params failed:
-22
[ 13.313525] HDA Analog: ASoC: hw_params FE failed -22
[ 13.313883] sof-audio-pci 0000:00:1f.3: error: ipc error for 0x60010000 size
20
[ 13.313884] sof-audio-pci 0000:00:1f.3: error: hw params ipc failed for
stream 2
[ 13.313884] sof-audio-pci 0000:00:1f.3: ASoC: 0000:00:1f.3 hw params failed:
-22
[ 13.313885] HDA Analog: ASoC: hw_params FE failed -22
[ 13.314249] sof-audio-pci 0000:00:1f.3: error: ipc error for 0x60010000 size
20
[ 13.314249] sof-audio-pci 0000:00:1f.3: error: hw params ipc failed for
stream 2
[ 13.314250] sof-audio-pci 0000:00:1f.3: ASoC: 0000:00:1f.3 hw params failed:
-22
[ 13.314250] HDA Analog: ASoC: hw_params FE failed -22
.....
[10706.102325] sof-audio-pci 0000:00:1f.3: error: no reply expected, received
0x0
....
pci device:
$ lspci -nnk
...
00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:02c8]
Subsystem: Dell Device [1028:0959]
Kernel driver in use: sof-audio-pci
Kernel modules: snd_hda_intel, snd_sof_pci
...
There was actually already a sound problem when I had ubuntu 18.04 - The
sound worked after ubuntu got up, but then at some point the sound just
died, with some different messages on dmesg. I upgraded the kernel and
ubuntu version in hope it will solve the problem, but seems like it only
got worse.
Sound works in windows on the same laptop without issues.
My attempts so far, which didnt yield anything
1. reinstall and upgrae linux-firmware. currently
'linux-firmware/focal-updates,focal-updates,now 1.187.1 all [installed]'
2. adding those line to /etc/modprobe.d/alsa-base.conf:
options snd-hda-intel model=auto
options snd-hda-intel dmic_detect=0
also, when I run 'alsa force-reload' the system just totally crashes,
forcing me to press the power button to shut it off.
Extra info
------------
$ inxi -Fxlpoz
System: Kernel: 5.4.0-40-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Gnome 3.36.2
Distro: Ubuntu 20.04 LTS (Focal Fossa)
Machine: Type: Laptop System: Dell product: Vostro 5490 v: N/A serial:
<filter>
Mobo: Dell model: 05P6R7 v: A00 serial: <filter> UEFI: Dell v: 1.5.1
date: 01/14/2020
Battery: ID-1: BAT0 charge: 40.7 Wh condition: 40.7/42.0 Wh (97%) model: SMP
DELL VM73283 status: Full
CPU: Topology: Quad Core model: Intel Core i5-10210U bits: 64 type: MT
MCP arch: Kaby Lake rev: C L2 cache: 6144 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 33599
Speed: 600 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 600 2:
600 3: 600 4: 600 5: 600 6: 600 7: 600 8: 600
Graphics: Device-1: Intel UHD Graphics vendor: Dell driver: i915 v: kernel bus
ID: 00:02.0
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded:
fbdev,vesa
resolution: 1920x1080~60Hz, 1920x1080~60Hz, 1920x1080~60Hz
OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa
20.0.4 direct render: Yes
Audio: Device-1: Intel vendor: Dell driver: sof-audio-pci bus ID: 00:1f.3
Sound Server: ALSA v: k5.4.0-40-generic
Network: Device-1: Intel Wireless-AC 9462 driver: iwlwifi v: kernel port:
4000 bus ID: 00:14.3
IF: wlp0s20f3 state: up mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Dell driver: r8169 v: kernel port: 3000
bus ID: 01:00.0
IF: enp1s0 state: down mac: <filter>
Drives: Local Storage: total: 476.94 GiB used: 173.69 GiB (36.4%)
ID-1: /dev/nvme0n1 vendor: Toshiba model: KBG40ZNS512G NVMe 512GB
size: 476.94 GiB
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.3
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D2',
'/dev/snd/pcmC0D5p', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D3p',
'/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c',
'/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D7c', '/dev/snd/pcmC0D6c', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 7 14:36:30 2020
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00
InstallationDate: Installed on 2019-10-29 (251 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20190418-12:10
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_Jack: Speaker, Internal
Title: [Vostro 5490, Realtek ALC3204, Speaker, Internal] Pulseaudio fails to
detect card
UpgradeStatus: Upgraded to focal on 2020-06-25 (11 days ago)
dmi.bios.date: 01/14/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.name: 05P6R7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.1:bd01/14/2020:svnDellInc.:pnVostro5490:pvr:rvnDellInc.:rn05P6R7:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 5490
dmi.product.sku: 0959
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.pulse.default.pa: [modified]
mtime.conffile..etc.pulse.default.pa: 2020-07-02T14:15:41.001282
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
--
[Vostro 5490, Realtek ALC3204, Speaker, Internal] Pulseaudio fails to detect
card
https://bugs.launchpad.net/bugs/1886696
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