also attached the logs from oem-getlogs from apport package.
** Attachment added: "oemlogs-u-XPS-13-9300-20200713183746+0800.apport.gz" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+attachment/5392305/+files/oemlogs-u-XPS-13-9300-20200713183746+0800.apport.gz -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario Status in gnome-control-center package in Ubuntu: New Bug description: It is observed 'Couldn't access any fingerprint reader message' while trying to enroll FP's for the first time for a newly created user. Looks like fprintd daemon is not responding for any new user other than root? Ubuntu version : 20.04 LTS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
