Public bug reported:

[ Impact ]

The fingerprint reader is an UPEK TCRE3C usb fingerprint reader. It was
working fine with ubuntu 16.04 and 18.04.

[ Test case ]

With an UPEK fingerprint reader run:
 - fprintd-verify

Verification should work properly

[ Regression potential ]

Fingers are not verified

----

lsusb shows:

0483:2016 STMicroelectronics Fingerprint Reader

user@xubuntu:~$ fprintd-enroll
Using device /net/reactivated/Fprint/Device/0
failed to claim device: Open failed with error: transfer timed out

user@xubuntu:~$ fprintd-list user
found 1 devices
Device at /net/reactivated/Fprint/Device/0
Using device /net/reactivated/Fprint/Device/0
User user has no fingers enrolled for UPEK TouchStrip.

This bug is probably the same as:

https://bugzilla.redhat.com/show_bug.cgi?id=1832229

Related to bug #1881380

** Affects: libfprint (Ubuntu)
     Importance: High
     Assignee: Marco Trevisan (Treviño) (3v1n0)
         Status: Triaged

** Changed in: libfprint (Ubuntu)
       Status: In Progress => Triaged

** Description changed:

  [ Impact ]
  
  The fingerprint reader is an UPEK TCRE3C usb fingerprint reader. It was
  working fine with ubuntu 16.04 and 18.04.
  
  [ Test case ]
  
  With an UPEK fingerprint reader run:
-  - fprintd-verify
+  - fprintd-verify
  
  Verification should work properly
  
  [ Regression potential ]
  
  Fingers are not verified
- 
  
  ----
  
  lsusb shows:
  
  0483:2016 STMicroelectronics Fingerprint Reader
  
  user@xubuntu:~$ fprintd-enroll
  Using device /net/reactivated/Fprint/Device/0
  failed to claim device: Open failed with error: transfer timed out
  
  user@xubuntu:~$ fprintd-list user
  found 1 devices
  Device at /net/reactivated/Fprint/Device/0
  Using device /net/reactivated/Fprint/Device/0
  User user has no fingers enrolled for UPEK TouchStrip.
  
  This bug is probably the same as:
  
  https://bugzilla.redhat.com/show_bug.cgi?id=1832229
+ 
+ Related to bug #1881380

** Changed in: libfprint (Ubuntu)
   Importance: Medium => High

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libfprint in Ubuntu.
https://bugs.launchpad.net/bugs/1888495

Title:
  fprintd-verify fails with an USB UPEK reader

Status in libfprint package in Ubuntu:
  Triaged

Bug description:
  [ Impact ]

  The fingerprint reader is an UPEK TCRE3C usb fingerprint reader. It
  was working fine with ubuntu 16.04 and 18.04.

  [ Test case ]

  With an UPEK fingerprint reader run:
   - fprintd-verify

  Verification should work properly

  [ Regression potential ]

  Fingers are not verified

  ----

  lsusb shows:

  0483:2016 STMicroelectronics Fingerprint Reader

  user@xubuntu:~$ fprintd-enroll
  Using device /net/reactivated/Fprint/Device/0
  failed to claim device: Open failed with error: transfer timed out

  user@xubuntu:~$ fprintd-list user
  found 1 devices
  Device at /net/reactivated/Fprint/Device/0
  Using device /net/reactivated/Fprint/Device/0
  User user has no fingers enrolled for UPEK TouchStrip.

  This bug is probably the same as:

  https://bugzilla.redhat.com/show_bug.cgi?id=1832229

  Related to bug #1881380

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libfprint/+bug/1888495/+subscriptions

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