Sorry that Xorg log attached seems to be from 2018 so is not relevant to
this bug. It's probably still a good idea to install a newer Nvidia
driver. If that doesn't solve it then please run:
journalctl -b0 > journal-0.txt
journalctl -b-1 > journal-1.txt
journalctl -b-2 > journal-2.txt
gsettings list-recursively org.gnome.shell > settings.txt
and attach the resulting text files here.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1890843
Title:
Freeze
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
1. double left mouse click on launcher icon on left toolbar (usually happens
with Chromium Browser icon)
2. Desired result: Drop down menu appears with options to open Chromium
browser
3. Actual result when bug appears: Drop down menu appears then whole desktop
freezes. No further mouseclicks on display work. Dropdown menu remains frozen
on display.
4. Current workaround:
When bug appears, the desktop can be unfrozen via cntl-alt-del keys but the
drop-down menu remains frozen in place. Next, the frozen drop-down menu can now
be closed by clicking on the "Activities" menu on the upper-left corner of the
desktop and then clicking on the icon with the frozen drop-down menu. These
actions close the frozen drop-down menu and restore normal operation of the
Gnome III for a while until the bug pops up again. This bug has become
especially common now rendering the desktop almost unusable and I'm thinking of
replacing Gnome III due to this.
Thanks, Phil
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
Uname: Linux 4.15.0-112-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset
nvidia
.proc.driver.nvidia.gpus.0000.82.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:82:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.138 Thu May 14 01:01:53
PDT 2020
GCC version: gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
ApportVersion: 2.20.9-0ubuntu7.16
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 7 12:37:36 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1) (prog-if 00
[VGA controller])
Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
InstallationDate: Installed on 2018-06-01 (798 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Supermicro X9DR3-F
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-112-generic
root=UUID=89151cf5-98dc-43fa-9046-917fe8211331 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.0a
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X9DR3-F
dmi.board.vendor: Supermicro
dmi.board.version: 0123456789
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 0123456789
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3.0a:bd07/31/2013:svnSupermicro:pnX9DR3-F:pvr0123456789:rvnSupermicro:rnX9DR3-F:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: X9DR3-F
dmi.product.version: 0123456789
dmi.sys.vendor: Supermicro
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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