** Changed in: gnome-shell (Ubuntu)
Status: Won't Fix => Confirmed
** Tags removed: eoan
** Tags added: focal
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https://bugs.launchpad.net/bugs/1734095
Title:
Software & Updates not showing authorization popup [gnome-shell[N]:
pushModal: invocation of begin_modal failed]
Status in GNOME Shell:
Confirmed
Status in gnome-shell package in Ubuntu:
Confirmed
Bug description:
After upgrading to Ubuntu 17.10 (from 17.04), if I open the Software
and Updates app and attempt to change anything it does not popup the
authorization dialog and will not let changes through. In sylog I see
Nov 23 10:07:04 tigger gnome-shell[2142]: polkitAuthenticationAgent: Received
3 identities that can be used for authentication. Only considering one.
Nov 23 10:07:04 tigger gnome-shell[2142]: pushModal: invocation of
begin_modal failed
Nov 23 10:07:04 tigger gnome-shell[2142]: polkitAuthenticationAgent: Failed
to show modal dialog. Dismissing authentication request for action-id
com.ubuntu.softwareproperties.applychanges cookie
1-28e9d285258e7cd70c2af2980886a55b-1-cff4894642cc4a6c033597370ee1f740
Nov 23 10:07:04 tigger software-properties-gnome.desktop[3367]:
ERROR:root:Authentication canceled, changes have not been saved
Before the upgrade it was ok.
Other apps that require authorisation function as expected.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: amd64
CurrentDesktop: GNOME
Date: Thu Nov 23 10:07:44 2017
DisplayManager: lightdm
InstallationDate: Installed on 2014-10-21 (1128 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141017)
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to artful on 2017-11-22 (0 days ago)
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