Public bug reported:

Hi all,

after upgrading from bionic to focal I switched from lightdm to gdm3 to
use Gnome Desktop.

Gdm3 crashes systematically when enabled as default display-manager with
a blank display with the following message:

Oh no! Something has gone wrong.
A problem has occurred and the system can't recover. Please contact a system 
administrator.

In /etc/gdm3/custom.conf I've tried the following settings:

WaylandEnable=false   -> crash
WaylandEnable=true    -> crash

I've enabled Debug but I cannot find any correlation with the error
message.

Gdm version 3.34.1-1ubuntu1.

Switching to another display manager like lightdm or sddm solves the problem.
I've a Dell Inspiron with Intel U620 graphic card.
The problems happens with the laptop display alone but also with external 
monitor connected via HDMI.

Thanks in advance for your help.

Regards
Luca
dpkg

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gdm3 3.34.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 15 23:06:37 2020
InstallationDate: Installed on 2016-12-14 (1340 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
SourcePackage: gdm3
UpgradeStatus: Upgraded to focal on 2020-08-11 (4 days ago)
mtime.conffile..etc.gdm3.custom.conf: 2020-08-15T00:22:27.116452

** Affects: gdm3 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal third-party-packages

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gdm3 in Ubuntu.
https://bugs.launchpad.net/bugs/1891771

Title:
  gdm3 crashes after upgrade from bionic to focal but lightdm and sddm
  work fine

Status in gdm3 package in Ubuntu:
  New

Bug description:
  Hi all,

  after upgrading from bionic to focal I switched from lightdm to gdm3
  to use Gnome Desktop.

  Gdm3 crashes systematically when enabled as default display-manager
  with a blank display with the following message:

  Oh no! Something has gone wrong.
  A problem has occurred and the system can't recover. Please contact a system 
administrator.

  In /etc/gdm3/custom.conf I've tried the following settings:

  WaylandEnable=false   -> crash
  WaylandEnable=true    -> crash

  I've enabled Debug but I cannot find any correlation with the error
  message.

  Gdm version 3.34.1-1ubuntu1.

  Switching to another display manager like lightdm or sddm solves the problem.
  I've a Dell Inspiron with Intel U620 graphic card.
  The problems happens with the laptop display alone but also with external 
monitor connected via HDMI.

  Thanks in advance for your help.

  Regards
  Luca
  dpkg

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gdm3 3.34.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.6
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Aug 15 23:06:37 2020
  InstallationDate: Installed on 2016-12-14 (1340 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: gdm3
  UpgradeStatus: Upgraded to focal on 2020-08-11 (4 days ago)
  mtime.conffile..etc.gdm3.custom.conf: 2020-08-15T00:22:27.116452

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1891771/+subscriptions

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