Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1886653
Title:
cups-pki-expired
Status in cups package in Ubuntu:
Confirmed
Bug description:
The printer always goes to stopped state in Ubuntu 20.04. Print
properties window has status message saying: "cups-pki-expired". I
have HP color laserjet m552, which Ubuntu discovers directly from the
local network and configures automatically.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 7 14:40:00 2020
InstallationDate: Installed on 2019-11-03 (247 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat: device for HP_Color_LaserJet_M552_5F80BF_:
implicitclass://HP_Color_LaserJet_M552_5F80BF_/
MachineType: LENOVO 81H1
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP_Color_LaserJet_M552_5F80BF_.ppd'] failed with exit code 2:
grep: /etc/cups/ppd/HP_Color_LaserJet_M552_5F80BF_.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-40-generic
root=UUID=7f92666a-65f8-485e-b998-046c2c596aa5 ro rootflags=subvol=@ quiet
splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2020-03-28 (100 days ago)
dmi.bios.date: 08/17/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 8PCN45WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 530S-14ARR
dmi.modalias:
dmi:bvnLENOVO:bvr8PCN45WW:bd08/17/2018:svnLENOVO:pn81H1:pvrLenovoideapad530S-14ARR:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad530S-14ARR:
dmi.product.family: ideapad 530S-14ARR
dmi.product.name: 81H1
dmi.product.sku: LENOVO_MT_81H1_BU_idea_FM_ideapad 530S-14ARR
dmi.product.version: Lenovo ideapad 530S-14ARR
dmi.sys.vendor: LENOVO
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