Public bug reported:
Test procedure to reproduce the issue:
1) click on fingerprint login for respective user
2) click next button
3) immediately click on cancel or back button
4) Observe a delay of 50 second is observed to comeback
Expectation: should not take long enough to cancel operation
fprind.service log
Sep 01 13:21:04 adminuser-Latitude-5411 fprintd[2648]:
file_storage_discover_prints() for user 'adminuser' in
'/var/lib/fprint/adminuser/broadcom/0'
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]:
file_storage_discover_prints() for user 'adminuser' in
'/var/lib/fprint/adminuser/broadcom/0'
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: user 'adminuser'
claiming the device: 0
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: Device reported open
completion
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: Completing action 2 in
idle!
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: claimed device 0
Sep 01 13:21:29 adminuser-Latitude-5411 fprintd[2648]: start enrollment device
0 finger 6
Sep 01 13:21:29 adminuser-Latitude-5411 fprintd[2648]: Start the enrollment
Sep 01 13:21:29 adminuser-Latitude-5411 fprintd[2648]: Update the enrollment
Sep 01 13:21:53 adminuser-Latitude-5411 fprintd[2648]: Idle cancelling on
ongoing operation!
Sep 01 13:22:18 adminuser-Latitude-5411 fprintd[2648]:
file_storage_discover_prints() for user 'adminuser' in
'/var/lib/fprint/adminuser/broadcom/0'
Sep 01 13:22:30 adminuser-Latitude-5411 fprintd[2648]: Device reported enroll
completion
Sep 01 13:22:30 adminuser-Latitude-5411 fprintd[2648]: Completing action 4 in
idle!
Sep 01 13:22:30 adminuser-Latitude-5411 fprintd[2648]: enroll_cb: result
enroll-failed
Sep 01 13:37:13 adminuser-Latitude-5411 fprintd[2648]:
file_storage_discover_prints() for user 'adminuser' in
'/var/lib/fprint/adminuser/broadcom/0'
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: fprintd (not installed)
ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55
Uname: Linux 5.4.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 1 13:37:38 2020
InstallationDate: Installed on 2020-08-14 (17 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
SourcePackage: fprintd
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: fprintd (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1893746
Title:
fingerprint cancel operation is taking 50 seconds to cancel GUI window
Status in fprintd package in Ubuntu:
New
Bug description:
Test procedure to reproduce the issue:
1) click on fingerprint login for respective user
2) click next button
3) immediately click on cancel or back button
4) Observe a delay of 50 second is observed to comeback
Expectation: should not take long enough to cancel operation
fprind.service log
Sep 01 13:21:04 adminuser-Latitude-5411 fprintd[2648]:
file_storage_discover_prints() for user 'adminuser' in
'/var/lib/fprint/adminuser/broadcom/0'
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]:
file_storage_discover_prints() for user 'adminuser' in
'/var/lib/fprint/adminuser/broadcom/0'
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: user 'adminuser'
claiming the device: 0
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: Device reported open
completion
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: Completing action 2 in
idle!
Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: claimed device 0
Sep 01 13:21:29 adminuser-Latitude-5411 fprintd[2648]: start enrollment
device 0 finger 6
Sep 01 13:21:29 adminuser-Latitude-5411 fprintd[2648]: Start the enrollment
Sep 01 13:21:29 adminuser-Latitude-5411 fprintd[2648]: Update the enrollment
Sep 01 13:21:53 adminuser-Latitude-5411 fprintd[2648]: Idle cancelling on
ongoing operation!
Sep 01 13:22:18 adminuser-Latitude-5411 fprintd[2648]:
file_storage_discover_prints() for user 'adminuser' in
'/var/lib/fprint/adminuser/broadcom/0'
Sep 01 13:22:30 adminuser-Latitude-5411 fprintd[2648]: Device reported enroll
completion
Sep 01 13:22:30 adminuser-Latitude-5411 fprintd[2648]: Completing action 4 in
idle!
Sep 01 13:22:30 adminuser-Latitude-5411 fprintd[2648]: enroll_cb: result
enroll-failed
Sep 01 13:37:13 adminuser-Latitude-5411 fprintd[2648]:
file_storage_discover_prints() for user 'adminuser' in
'/var/lib/fprint/adminuser/broadcom/0'
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: fprintd (not installed)
ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55
Uname: Linux 5.4.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 1 13:37:38 2020
InstallationDate: Installed on 2020-08-14 (17 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
SourcePackage: fprintd
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/ubuntu/+source/fprintd/+bug/1893746/+subscriptions
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