Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: nautilus (Ubuntu) Importance: Undecided => Low ** Changed in: nautilus (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1839442 Title: desktop icons vanish after drag'n'drop then requires a restart Status in nautilus package in Ubuntu: Invalid Bug description: All of the desktop icons (and conky, etc) suddenly vanish after I drag and drop something into a desktop folder (typically dragging selected text from chrome browser, which normally creates a text file in the folder). Does not trigger the bug every time, but quite frequently. Once the bug triggers the icon area is useless and requires a system restart to restore the icons and normal functioning. This is a new XPS laptop with Ubuntu 18.04 freshly installed (and little else modified). ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: nautilus 1:3.26.4-0~ubuntu18.04.4 ProcVersionSignature: Ubuntu 4.15.0-1045.50-oem 4.15.18 Uname: Linux 4.15.0-1045-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Aug 8 01:24:33 2019 InstallationDate: Installed on 2019-03-15 (145 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: dropbox 2019.02.14 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1839442/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp